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To get the quickest updates regarding Alpha Two, connect your Discord and Intrepid accounts here.
[Bug Hunting] Node Storage Vanishing items, Duplications, And Crashes
Hey all,
We're looking for videos of a few Node Storage related bugs.
If you can capture the following on video and post a link here in this thread, we would appreciate it!
In addition, you can also send your logs directly to us this way
For added clarity, please note:
Edit: Thank you everyone for the submissions! The team believes they understand the issue, and is working to resolve it.
We're looking for videos of a few Node Storage related bugs.
If you can capture the following on video and post a link here in this thread, we would appreciate it!
- If items in your node inventory, or your entire node storage disappears
- If you're able to duplicate items in your node storage
- If your node storage is causing your game client to crash
In addition, you can also send your logs directly to us this way
For added clarity, please note:
- Item Storage - ex. Gear, Rations
- Material Storage - ex. Granite, Wood, snowdrop
- Cargo Storage - ex. Commodities from Vendor, or Crates
Edit: Thank you everyone for the submissions! The team believes they understand the issue, and is working to resolve it.
4
Comments
https://youtube.com/watch?v=fDdycwdLcUo
I also noticed that when I removed my citizenship from the city, the additional tabs also disappeared and deleted all the items. This shouldn't happen.
Video:
Quickly taking out the items and changing the category would duplicate all items that were in that Material Storage.
Video:
I can open it, do some farming for 2 hours, come back and as soon as I open it - crash. Don't even see it open.
Similarly, I can open it and close it, forget I meant to pull something out and try to re-open it directly in to a crash.
https://discord.com/channels/256164085366915072/1299156202764107880/1307606882231259137
Caravan Clerk inventory game crash post in the official AoC discord:
https://discord.com/channels/256164085366915072/1299156202764107880/1307565497570824202
Video of normal storage Clerk as requested:
Be aware, most of the time when talking to him first, or after quite some time it's fine, but if you open it twice in a row, there is a100% chance of the game crashing.
1. Bought new storage slot with 1 gold in New Aela node
2. Moved units to that new space, mainly ash and oak wood
3. Closed the storage window
4. Came back to storage and newly purchased storage space was locked again
5. Repurchased the storage slot with 1 gold
6. It was empty
7. Tried to relog
8. It was locked again
Before storing my items, I went to the mining vendor from a factory in a node. The storage window appeared (which I think is a bug) and I was able to explore the different storages from it. It happened I selected the "mining" type storage to define the storage in this node.
When I then went to the Storage clerk, I was able to put ressources there, even if it was a lot unstable ; issues to load content, to see my storages content from other nodes. I guess I relogged few times to finally see everything I needed.
Then the maintenance happened and everything disappeared from this node.
I have multiple assumptions :
- When loading storages contents and selecting one or another, there is some lag, searching time, so maybe datas are lost at that time ;
- Accessing and interacting with the storage from the Mining vendor (it happens with the other npcs from nodes crafting buildings (stoneworks for example)) could cause issues with the storages datas which corrupt them ;
- As sometimes these days we don't receive ressources from a ressource node and we have to relog to fix this, maybe there is something similar with the storages. It would be something like : our character lost its connection with the database/server when we put the ressources in the storage, and so the server doesn't register those datas but from our side, it is considered as so. And when we relog, everything is lost because datas are different or inexistant ;
- The loss was due to the instability of the server and so datas were lost in the void because of this.
Another thing I just tested:
When interacting with the Storage clerk, if you select other cities storages then select your from the city you're in, you can't use it. It is impossible to put or withdraw items from it. You have to close the window and talk to the clerk again and selecting FIRSTLY and ONLY the storage from the current city to be able to put or withdraw items.
Maybe there is a link.
My game crashes every second time I try to open any npc that opens up storage UI (storage clerk, commodity vendor, caravan master). This only happens in my home node where I have a lot of unwanted added material storage tabs (showcasing how many I have in the clip). It is possible to not crash when opening storage for the second time, but only if I wait 3+ minutes beforehand. Been having this problem since the first weekend, but it wasn't this bad when it first started, since I believe it is because I had less storage tabs then.
https://medal.tv/games/ashes-of-creation/clips/j6nB1iqYGKotqCUcy?invite=cr-MSw1bGssMjkwNTQ2Mjg0LA
This is a report about issued with the Material Storage when talking to the Storage Clerk in a Node.
To describe the start situation:
I first was a citizen in Winstead.
At the beginning I used my second storage container as is, without choosing a type.
Later I cleared it and changed it to a Mining container and stored some items in it.
Then I renounced my citizenship (due to high taxes), not knowing I would loose access to that second storage container.
(I had 80+ Copper in there, just so you know!)
This was last weekend's test.
This weekend I continued with my plan and became a citizen of Halcyon.
At Halcyon's Storage clerk, before using it, I changed the second storage container to type "General storage" and put items in there.
After closing the window and talking to the Storage clerk again the items were lost, the second storage container showing as a "Buy" option with no price.
After relog the second storage container would reset to its original state, having no type chosen, and no items in it.
I used it like that since then without further issue.
Now the recording begins.
First you see I clear the storage.
Then I set the type to "General storage".
I put some items in it.
Closing the window and talking to the clerk again gave me the usual issue.
Items were gone.
"Buying" back the container (I didn't loose money) gave me access again, but its empty.
I change it to "Mining storage" and put copper in it (as if I haven't lost enough of that!).
After closing window and talking to the clerk again, storage breaks the same way again.
Switching to "Mining storage" in an attempt to find my Copper, no such luck.
Now I put items in there when the storage has no type.
This has worked fine until now. This time it doesn't.
I relog.
I fly.
Now it gets interesting, as the items I cleared out at the beginning of the recording have reappeared.
(Hey there, green copper!)
You can see I have some green and blue wood in the storage container, and in the inventory.
These items were duplicated.
I manage to stack them after a few tries, doubling my wood. (Would rather double my Copper, to be honest.)
Some legendary flowers were also duplicated, bringing me from 3 to 6.
I relog again to check if the stack size persists.
It does.
Do I know what the heck even happened here?
No.
All I know is you owe me 80 Coppers
at the end, the game freezes for 2-3 seconds and exits
game was freshly boot up and I have a high end system
Char is Ksenio on Atrioch
The game froze for about two minutes; I could still hear sound and move my mouse, but wasn't able to move or interact in any way.
https://youtube.com/watch?v=8-Hzl3fSs-Q
You know what to do
I run around the world and heal stuff.
(also, when the ground doesn't load in and you fall through the map like it does the first time, that can repeatedly deal fall damage, which can kill you as it has done on a previous time testing this)
steps to reproduce:
Open node storage, material tab
(remove any stored items if there are any)
change the material type
put items in storage
close node storage, do whatever other activities
relog
result:
Every action performed in node storage is reversed (material type changes back to original, stored items disappear, and if the material tab contained items when first logging in, they are also back)
plus the corresponding log file:
Every weekend i had more material storega bags in storage clerk vendor (+2?). Last week it was 8 or 10 together. I filled them with materials (like crafting a lot). And suddenly last weekend something changed: when i used storage clerk - the game crushed. It is like that since then, when i try to talko to storage clerk the game crush.
Character name: Brokulthan, server: Shol, node: New Aela.
PS. The game systems are amazing. Keep the good work. Thank You.
Brokulon
1. Bought new storage slot with 1 gold in Miraleth.
2. Almost completely filled storage with items.
3. Came back to storage less than an hour later and newly purchased storage space was locked.
4. Given the option to repurchase storage, but opted not to seeing a show the previous gold was deducted and cannot afford to lose multiple gold investigating.
5. Re-logged multiple times, restarted AoC, storage remains locked.
I could not put anything into the storage, so closed it and re-logged.
I could then put an item into the storage but the other items had disappeared.
No screenshots, sorry.
Here the links to the videos:
https://youtu.be/etto4bkkC_8
https://youtu.be/WScQ-v4OZ8w
https://youtu.be/NovjfbVDMVw
New video:
https://youtu.be/Kp2PIdxFG30
at all. I can often close the storage NPC and re-access and it will work as seen in this video:
https://app.screencast.com/kisBeHJY132pR
"Unavailable" means, that I'm asked if I want to buy additional storage at no cost.
I can buy that storage at no cost, but once I close the storage UI and talk to the clerk again, the material storage is gone again and I'm asked if I want to buy additional storage at no cost again.
Additionally, if I put anything into that bought storage and close the window, when the storage disappears the items within the storage disappear as well.
When I re-log the "untyped" storage actually stays available relieably.
To me the "select storage type" seems to be the culprit.
Here is 2 disappearing item bugs I demonstrate both in Samia's Hope and then show Lionhold.