Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Linux Bans
arescatalin
Member
Hello,
I know this sound a bit more like a CS ticket, but I just got banned last night with the reason "used to exploit gameplay during the Ashes of Creation Alpha Two testing phase". While I haven't been that active in the game, you can imagine how I was very surprised to see this email. My first thought was that it's a scam email, but it wasn't.
After investigating a bit the discord, I saw a lot of ppl reporting that they have been banned and the common issue was they all have been using Linux.
While I know the game is not supporting linux officially, this solution feels a bit harsh. If you were to completely restrict the linux community, which I would somehow understand, a warning would've been a nice way to inform players.
I'm posting this here in the hope there can be found a solution for this situation and to let other players state their case. If we can help the developers, providing extra informations or whatever, will gladly do it.
Thank you!
I know this sound a bit more like a CS ticket, but I just got banned last night with the reason "used to exploit gameplay during the Ashes of Creation Alpha Two testing phase". While I haven't been that active in the game, you can imagine how I was very surprised to see this email. My first thought was that it's a scam email, but it wasn't.
After investigating a bit the discord, I saw a lot of ppl reporting that they have been banned and the common issue was they all have been using Linux.
While I know the game is not supporting linux officially, this solution feels a bit harsh. If you were to completely restrict the linux community, which I would somehow understand, a warning would've been a nice way to inform players.
I'm posting this here in the hope there can be found a solution for this situation and to let other players state their case. If we can help the developers, providing extra informations or whatever, will gladly do it.
Thank you!
1
Comments
I heard about these reports today, including here on the forums and on reddit. I just tested myself and was able to login on linux (Garuda) without issue. I noticed I didn't have the ban email everyone on linux has been reporting, just logged in and ran around/killed some mobs, and logged out. I'll update if a ban comes my way.
If they're disallowing linux players from playing the game (regardless of support), I'll be getting a full refund for my supporter pack. Hope this isn't the case.
i'm not exatly the fan of the big brother farming me for everything, while i paid for it.
Either when steamOS becomes widely available, or when i upgrade CPUs. (probably amd 10800x3d)
Glory to Arioch
Glory to Winsted
For my mana addicted brothers:
For the Glory of Quel'Thalas
I also use Garuda and so far am not banned. If you do get banned, you probably won't be able to refund because your account needs to be "in good stanting" which wouldn't be the case if you were banned. Either way, saying Linux is unsupported vs Linux is not allowed, are two seperate statements. I purchased the pack with the intent of playing on Linux. If there was any statements about Linux being straight up not allowed, I would have never purchased.
That being said, I saw this coming on the Linux support thread. It's been getting harder and harder to run the game, requiring more workarounds, etc. By the time this game comes out in 3+ years, Linux will most likely be a good chunk of the playerbase. They're are being incredibly dumb by being hostile towards Linux users.
There is also the chance that Linux is getting hit with false positives for some reason, and intrepid just doesn't care to fix it because Linux is "unsupported".
I haven't been following the issue very closely, but given that myself and another are reporting no ban while on Garuda, I do wonder if the issue lies in a package shipped on some other distros, flipping some false alarm. I sincerely hope this gets resolved or addressed despite it being unsupported.