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my gmail treated the activation email as spam

ArchivedUserArchivedUser Guest
in Ashes Of Creation General Discussion
what the hell has this happened to anyone, its the first time i try to get something registered treated as spam
if anyone also has the same problem please post a reply hopefly the devs will resolve it

Comments

  • ArchivedUserArchivedUser Guest
    [quote quote=2283]what the hell has this happened to anyone, its the first time i try to get something registered treated as spam
    if anyone also has the same problem please post a reply hopefully the devs will resolve it

    [/quote]

    its happened to a fair few of us, however i thinks its more on gmail's spam protection than intrepids fault
  • ArchivedUserArchivedUser Guest
    gmail is very picky about email server setup.
    Failure to config a server using antispam policies will get you on their spam list quite easily.
    Especially if you are mass marketing.
  • ArchivedUserArchivedUser Guest
    Happened to me and my partner, too. The mail headers look pretty good - had dkim and spf pass, among other things. Perhaps it didn't like the x-mailer setting as lots of spambots use it? Some PHPMailer setting tweaks might stop it.

    <code>X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)</code>
  • ArchivedUserArchivedUser Guest
    Reverse lookup probably.
    The SPF and reverse lookup dont match the IP address for the highest priority mail server (~all... softfail = weak).
    Theres no DKIM text setup on the dns host.


    <blockquote>
    > set type=any
    > ashesofcreation.com
    Server: UnKnown
    Address: 192.168.2.254

    Non-authoritative answer:
    ashesofcreation.com internet address = 104.198.29.182
    ashesofcreation.com nameserver = ns13.domaincontrol.com
    ashesofcreation.com nameserver = ns14.domaincontrol.com
    ashesofcreation.com
    primary name server = ns13.domaincontrol.com
    responsible mail addr = dns.jomax.net
    serial = 2017010500
    refresh = 28800 (8 hours)
    retry = 7200 (2 hours)
    expire = 604800 (7 days)
    default TTL = 600 (10 mins)
    ashesofcreation.com MX preference = 10, mail exchanger = mailstore1.secureserver.net
    ashesofcreation.com MX preference = 0, mail exchanger = smtp.secureserver.net
    ashesofcreation.com text = "google-site-verification=Stk8DWCgnV161gKTUQ2ppj03lpw4kYDRH10t6Vmr0Q4"
    ashesofcreation.com text = "v=spf1 include:sparkpostmail.com ~all"

    > smtp.secureserver.net
    Server: UnKnown
    Address: 192.168.2.254
    Non-authoritative answer:
    smtp.secureserver.net internet address = 68.178.213.37

    > 68.178.213.37
    Server: UnKnown
    Address: 192.168.2.254
    Name: p3plibsmtp02-v01.prod.phx3.secureserver.net
    Address: 68.178.213.37

    >tracert 68.178.213.37

    Tracing route to p3plibsmtp02-v01.prod.phx3.secureserver.net [68.178.213.37]
    over a maximum of 30 hops:
    </blockquote>

    Teething issues probably.
    They'll sort it no doubt.
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