Can't start a new discussion from the forum Home

ArchivedUser

Hey guys!
I'm having trouble with creating new discussions on the forum. Namely, I wanted to create a post in the Newly Arrived category to introduce myself, but for some reason the forum won't let me pick the appropriate category. Some of them show up but are unclickable, others are just blank white spaces. Screenshot: http://puu.sh/weOW2/620d59fb25.png

I had trouble with creating a topic in the Support branch too, so I had to directly enter the Support -> Technical support branch and click on "New discuss

What could be causing this issue and how can I fix it? Thanks in advance.

ArchivedUser

Hi @Lilem  are the other topic's there (just hidden in a white text) or nothings there at all? also try making a topic again to see if it works

ArchivedUser

Hey @Shunex ! The topics that are hidden in white text are there (the names appear when I place the cursor over them), but they're not clickable as well. I can't pick a branch of discussions to post there. Even to create this particular topic I had to go into Support -> Technical support and click the "New discussion" button there, because it won't let me create a topic otherwise. Most forum branches don't have that option at all, so I can only comment existing topics, and can't create new ones.

ArchivedUser

Ok no problem, ill have the team look into this issue

ArchivedUser

Thank you, I'll wait for the news.

ArchivedUser

Hey @Lilem
i might of figured out a fix for you, try clearing your cookies

ArchivedUser

Hey @Shunex
Tried clearing cookies, sadly it didn't work

ArchivedUser

By the way, why did the topic I created get posted 3 times in a row?..

ArchivedUser

I've noticed that I can't reply to threads in the Newly Arrived section
Welcome to the community o/ @Lilem

ArchivedUser

I noticed this yesterday and mentioned it but it's still a problem. Welcoem to the community @Lilem

ArchivedUser

@Kratz @Diura thank you for the welcome, guys. I hope this issue get resolved soon and I can make a proper introduction

ArchivedUser

https://forums.ashesofcreation.com/discussion/comment/42853#Comment_42853
Feel free to greet yourself here and now meet others in the meantime

ArchivedUser

Hey @Shunex , I've sent an email to the Support, as you asked. Hopefully this issue will get solved soon. As of now, I still can't create a topic anywhere

ArchivedUser

Hey @Shunex
I've sent an email to the CS as you requested 3 days ago and haven't received any response yet. I still can't create new topics because of the issue I explained above. Are there any news on this topic?

ArchivedUser

Lilem are you still experiencing the same issue at this time?
thanks,

ArchivedUser

Hi i haven't heard back from you in regards to your issue being resolved, i'm going to go ahead and close the thread if your still having trouble with your account please open up a new thread or contact me or another moderator to help you out.