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Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

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Can't start a new discussion from the forum Home

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Hey guys!
I'm having trouble with creating new discussions on the forum. Namely, I wanted to create a post in the Newly Arrived category to introduce myself, but for some reason the forum won't let me pick the appropriate category. Some of them show up but are unclickable, others are just blank white spaces. Screenshot: http://puu.sh/weOW2/620d59fb25.png

I had trouble with creating a topic in the Support branch too, so I had to directly enter the Support -> Technical support branch and click on "New discuss

What could be causing this issue and how can I fix it? Thanks in advance.

Comments

  • ArchivedUserArchivedUser Guest
    Hi @Lilem  are the other topic's there (just hidden in a white text) or nothings there at all? also try making a topic again to see if it works :smile:

  • ArchivedUserArchivedUser Guest
    Hey @Shunex ! The topics that are hidden in white text are there (the names appear when I place the cursor over them), but they're not clickable as well. I can't pick a branch of discussions to post there. Even to create this particular topic I had to go into Support -> Technical support and click the "New discussion" button there, because it won't let me create a topic otherwise. Most forum branches don't have that option at all, so I can only comment existing topics, and can't create new ones.
  • ArchivedUserArchivedUser Guest
    Ok no problem, ill have the team look into this issue :smile:

  • ArchivedUserArchivedUser Guest
    Thank you, I'll wait for the news.
  • ArchivedUserArchivedUser Guest
    Hey @Lilem
    i might of figured out a fix for you, try clearing your cookies
  • ArchivedUserArchivedUser Guest
    Hey @Shunex
    Tried clearing cookies, sadly it didn't work :(
  • ArchivedUserArchivedUser Guest
    By the way, why did the topic I created get posted 3 times in a row?..
  • ArchivedUserArchivedUser Guest
    I've noticed that I can't reply to threads in the Newly Arrived section :(
    Welcome to the community o/ @Lilem
  • ArchivedUserArchivedUser Guest
    I noticed this yesterday and mentioned it but it's still a problem. Welcoem to the community @Lilem :)
  • ArchivedUserArchivedUser Guest
    @Kratz @Diura thank you for the welcome, guys. I hope this issue get resolved soon and I can make a proper introduction :)
  • ArchivedUserArchivedUser Guest
    https://forums.ashesofcreation.com/discussion/comment/42853#Comment_42853
    Feel free to greet yourself here and now meet others in the meantime :3
  • ArchivedUserArchivedUser Guest
    Hey @Shunex , I've sent an email to the Support, as you asked. Hopefully this issue will get solved soon. As of now, I still can't create a topic anywhere :(
  • ArchivedUserArchivedUser Guest
    edited June 2017
    Hey @Shunex
    I've sent an email to the CS as you requested 3 days ago and haven't received any response yet. I still can't create new topics because of the issue I explained above. Are there any news on this topic?
  • ArchivedUserArchivedUser Guest
    Lilem are you still experiencing the same issue at this time?
    thanks,
  • ArchivedUserArchivedUser Guest
    Hi i haven't heard back from you in regards to your issue being resolved, i'm going to go ahead and close the thread if your still having trouble with your account please open up a new thread or contact me or another moderator to help you out. 
This discussion has been closed.