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Upgrade Campaign showing wrong info

ArchivedUserArchivedUser Guest
edited July 2017 in Forum and Discord Help
Kickstarter Upgrade Campaign not showing right content.

wrong info  as this is not what the upgrade was to



I upgraded to Warrior of Old (Kickstarter Backer)


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    ArchivedUserArchivedUser Guest

    Hi @skydrifter . If you could please submit a ticket via cs@intrepidstudios.com , the team will be glad to assist you in this issue.

    Thank you,

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    ArchivedUserArchivedUser Guest
    Belewyn said:

    Hi @skydrifter . If you could please submit a ticket via cs@intrepidstudios.com , the team will be glad to assist you in this issue.

    Thank you,

    already did that at time of post
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    ArchivedUserArchivedUser Guest
    The team is working on a log of tickets at present. I anticipate you'll get a response and hopefully resolution in short order =)
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    ArchivedUserArchivedUser Guest
    a week has gone and still no reply/fix from support this is taking to long and starting to get angry 
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    ArchivedUserArchivedUser Guest
    Just sent you a PM. Can you review so I can escalate.

    Many thanks for your patience,
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    ArchivedUserArchivedUser Guest
    Ticket has been escalated to the IS team.
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    ArchivedUserArchivedUser Guest
    @SkyDrifter was the customer support team able to fix this up for you?
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    ArchivedUserArchivedUser Guest
    yes this was fixed finally 
This discussion has been closed.