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multiple charges

Hello,
I send an email through the Kickstarter and a support ticket on this site and haven't received any feedback. I bough two accounts on my card and was charged a 3ed because I was logged into facebook. I messaged on kick starter June 8th and its been well over a month.Can anyone get back to me on a refund for the one email account I was charged extra. They were the 220 dollar packages.

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