Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
I pledged 150.00, just found out today that it didnt go through:(
ArchivedUser
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Is there any way i can still get the package? I thought all was well, and i had made the pledge.
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CS@IntrepidStudios.com
^ Contact email if you need
Good Luck!
Because if it's the former, you have a paper trail to proof your story and I'm sure Intrepid would give you the benefit of the doubt.
But I do not speak for them. But it's worth the try.
I'd say gather as much info as you can to make it easier for them to follow up in your claim. Whether that me any emails you got from your card or even a confirmation email that you infact purchased it.
I'd also prep yourself for the fact that their hands may be tied with policy for Kickstarter rewards. They can't just be giving them out after it's ended, so be ready for that answer.
Good luck!
thanks,
Kickstarter <no-reply@kickstarter.com>
Hi ,
We’re sorry, but we were unable to process your $150.00 pledge to Ashes of Creation ~ New MMORPG by Intrepid Studios by Intrepid Studios, Inc.. Usually this occurs when an invalid credit card was used.
Your pledge has not been recorded, and you will not be charged.
Please try again using a different card.
If you are certain that your credit card is valid, please try to pledge again later.
This will allow you to then click on "Contact Us" to submit a ticket. I do not believe that Intrepid will be able to assist as this is related to an issue between purchaser and Kickstarter however you may submit a ticket for a formal response.
thanks,