Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

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Unable to reach customer support for a refund.

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Hello there. I e-mail your company at "cs@intrepidstudios.com" and received a reply stating that the email was no longer in use and I must use the forums for any support. I'd like to refund my purchase of the settler's package. I've just come out of the hospital with major changes to my life and I won't have any time to use the package or play the game in the foreseeable future. I'm wondering if it's possible to get a refund for my purchase.

Comments

  • ArchivedUserArchivedUser Guest
    edited November 2017
    Hi there, if head over to the ashes of creation main page www.ashesofcreation.com and look in the bottom right corner you will see a support button, click on that, fill it in and they will respond back to you as soon as they are able to :smile: this is what your looking for

     
  • ArchivedUserArchivedUser Guest
    Hi there @Markeez just checking in before i close up this thread, were you able to reach customer service?
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