Glorious Alpha Two Testers!

Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.

Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.

Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.

Unable to reach customer support for a refund.

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Hello there. I e-mail your company at "cs@intrepidstudios.com" and received a reply stating that the email was no longer in use and I must use the forums for any support. I'd like to refund my purchase of the settler's package. I've just come out of the hospital with major changes to my life and I won't have any time to use the package or play the game in the foreseeable future. I'm wondering if it's possible to get a refund for my purchase.

Comments

  • ArchivedUserArchivedUser Guest
    edited November 2017
    Hi there, if head over to the ashes of creation main page www.ashesofcreation.com and look in the bottom right corner you will see a support button, click on that, fill it in and they will respond back to you as soon as they are able to :smile: this is what your looking for

     
  • ArchivedUserArchivedUser Guest
    Hi there @Markeez just checking in before i close up this thread, were you able to reach customer service?
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