Regarding Upgrades and Add-ons.

ArchivedUser

Recently, I had upgraded my pledge to Founder, paid via PayPal, but so far it's not associated to my account. Should I be concerned?
Also, I submitted a ticket in regards to cancelling my add-on of the Guild Hall Appearance, when should I expect this to happen?

Thank you for your time, I look forward to hearing from you.

ArchivedUser

Maora said:

Recently, I had upgraded my pledge to Founder, paid via PayPal, but so far it's not associated to my account. Should I be concerned?

Hi @Maora, to get an answer on this this please submit a ticket with the support jewel on the home page

Also, I submitted a ticket in regards to cancelling my add-on of the Guild Hall Appearance, when should I expect this to happen?

Usually tickets are answered fairly quickly, but may take longer due to the holiday period. Send me your ticket number via DM and I will request escalation.

Lex

ArchivedUser

lexmax said:

Maora said:

Recently, I had upgraded my pledge to Founder, paid via PayPal, but so far it's not associated to my account. Should I be concerned?

Hi @Maora, to get an answer on this this please submit a ticket with the support jewel on the home page

Also, I submitted a ticket in regards to cancelling my add-on of the Guild Hall Appearance, when should I expect this to happen?

Usually tickets are answered fairly quickly, but may take longer due to the holiday period. Send me your ticket number via DM and I will request escalation.

Lex

Thanks for replying. ^_^
Did it when I did a ticket for cancelling as well.
It's 3639, if I'm reading my e-mail right.

ArchivedUser

Great. I'll escalate this to Intrepid

ArchivedUser

Thank you so much.