Regarding Upgrades and Add-ons.
Recently, I had upgraded my pledge to Founder, paid via PayPal, but so far it's not associated to my account. Should I be concerned?
Also, I submitted a ticket in regards to cancelling my add-on of the Guild Hall Appearance, when should I expect this to happen?
Thank you for your time, I look forward to hearing from you.
Also, I submitted a ticket in regards to cancelling my add-on of the Guild Hall Appearance, when should I expect this to happen?
Thank you for your time, I look forward to hearing from you.
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Comments
Usually tickets are answered fairly quickly, but may take longer due to the holiday period. Send me your ticket number via DM and I will request escalation.
Lex
Did it when I did a ticket for cancelling as well.
It's 3639, if I'm reading my e-mail right.