Glorious Alpha Two Testers!
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Account not showing KS purchase
ArchivedUser
Guest
I was a part of the Kickstarter crowdfunding and got a "Braver of Worlds" package. However the package is not linked to my account on the AoC website. I have no purchases linked with the account it seems. The email for my Kickstarter account and this account are the same so I would have thought it would have been updated.
Is there something I need to do to link them? I don't want to miss beta access when it arrives.
Is there something I need to do to link them? I don't want to miss beta access when it arrives.
0
This discussion has been closed.
Comments
Email's were sent out last july, however the email may of got misplaced or ended up in spam etc be sure to follow this thread to recover/ find the email https://forums.ashesofcreation.com/discussion/36172/what-to-do-if-youve-not-received-lost-your-kickstarter-backer-code#latest
Failing that you can contact customer service via the main page of the website by clicking on the support button in the lower right hand side https://forums.ashesofcreation.com/discussion/37708/how-to-submit-a-support-ticket#latest