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PAX purchase and Panel keys

ArchivedUserArchivedUser Guest
in Forum and Discord Help
I purchased a package at PAX but at the time i did not have an account tied to this email as i had just heard about the game. What time line should i expect before receiving a link to the package that i purchased? I assume the alpha zero keys from the panel will be preceded by some kind of legal agreement. 

Thanks for the help

Comments

  • ArchivedUserArchivedUser Guest
    BeanaroTheWise said:
    I purchased a package at PAX but at the time i did not have an account tied to this email as i had just heard about the game. What time line should i expect before receiving a link to the package that i purchased? I assume the alpha zero keys from the panel will be preceded by some kind of legal agreement. 

    Thanks for the help
    Hi @BeanaroTheWise

    Since this is related to financial transactions I suggest you raise a support ticket with Intrepid Studios. Instructions are here on how to do this:

    https://forums.ashesofcreation.com/discussion/37708/how-to-submit-a-support-ticket

    An answer should be provided via that method. I wish you the very best of luck and hope to see you in-game at some point in the future :)
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