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I did not receive an email from Intrepid Studios ... what to do?

ArchivedUserArchivedUser Guest
edited October 2018 in Customer Service
So you have not received an expected email from Intrepid Studios pertaining to a specific topic and are looking for a method to resolve it? Typically this issue is related to SPAM filters in place with your email provider and can be easily resolved by doing the following:
  • Add [email protected] and [email protected] to your known contacts list with your email provider.
  • Check bulk / spam / promotions folders in your mailbox to ensure that the email has not been blocked.
If you are still having issues, please verify that the email used to register your account is accurately entered in to your profile located here - https://www.ashesofcreation.com/account/general . If inaccuracies are found, you will need to correct those in order to resolve the issue. Any further questions that you might have about your account, please submit a support ticket.
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