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Support response time?

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Hey everyone :)
Three days ago I posted a support ticket, at the same time my partner also posted one. She got her response the next day and I'm still waiting for a response.
I was just wondering if anyone else had posted a support ticket; if so how long did it take for the support team to get back to them?
Thank you :)

Comments

  • ArchivedUserArchivedUser Guest
    NigglyNathan said:
    Hey everyone :)
    Three days ago I posted a support ticket, at the same time my partner also posted one. She got her response the next day and I'm still waiting for a response.
    I was just wondering if anyone else had posted a support ticket; if so how long did it take for the support team to get back to them?
    Thank you :)
    @NigglyNathan It can take up to a week depending on the load and the type of request.
  • ArchivedUserArchivedUser Guest
    Oh okay, thank you :)
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