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Cash Shop Implementation

2

Comments

  • Two things...

    There are no XP boosts or inventory slots you can buy.  They’re careful to avoid even something as innocuous as that.  That should tell you how committed they are.  And even early access is being handled carefully; of course there’s no mechanical benefit to alpha or beta access because at release you are wiped anyway.  And I haven’t seen any indication that you can purchase your way to playing the release game early.  So no real early access.  So you’re worried about things not in this game.

    Cash shop isn’t an illusion; it’s a reality.  Name me a major MMO that doesn’t have some kind of cash shop.  I haven’t seen one in years.  Sorry, but that is the nature of games today like it or not.  I can’t say it is necessary for a game to succeed, but my guess is that not having one is the equivalent of leaving money on the table and that’s generally not in the best interest of any business.  I don’t like what most cash shops end up being either but they are something you have to live with.  And they definitely aren’t all bad; in Secret World Legends for example almost all cash shop items are cosmetic and the closest P2W stuff gives minor boosts that you could get without the store (I’ve never even bothered even though I have a lifetime sub there and have cash shop credits to burn).
  • ArchivedUserArchivedUser Guest
    edited August 2018
    @Atama Did you follow Archage? That would be a prime recent example where there is a discrepency between what the devs promise, and what the game becomes in regard to cash shops. Subsequently, there is early access.. that was bought already. But again, my gut says Steven won't break his word and there will be some servers which don't allow early access players. So hopefully everything will be fine.

    There is a large indie trend right now of MMORPG's in development which are trying to stay true to the roots of the Old MMO days and will not feature a cash shop. The most prominent one being Pantheon Rise of the Fallen and its got quite the following: https://www.mmorpg.com/pantheon-rise-of-the-fallen/news/the-most-wanted-mmo-of-2018-ispantheon-rise-of-the-fallen-1000047008

    Yes, no recent MMORPG hasn't had a cash shop, but you know what? Every recent MMORPG has sucked and its why so many people say the genre is dead. Ask any veteran MMORPG gamer what his best experiences were and you will always get the same answer: Ultima, EQ, Vanilla Wow.. and then everything went downhill. MMO's started catering more to the casual player, allowing more options for instant gratification and among them.. the dreaded cash shop. And to that point, if Ashes busts I think it will cause a lot of gamers to give up on the genre altogether. Many would never back a game like this again.
  • I don't know if you have watched this conversation because for some reason I couldn't find it in some of the wikis. It put me at ease listening at Steven defining P2W in his own words.

    True it's just words but it's directly form the CEO, it's not someone that was told what to say, it's the person at the helm of the company
  • @Santy182 I agree that does feel good to hear him say that. Didn't love his argument on the head start stuff though. But yea, P2W is just one of the gripes I have with the CS.
  • I guess the only way to know for sure is to see how the game and the cash shop looks a year from now.  Until then we have promises and speculation.
  • If cash shop is for cosmetic items i wouldn't even worry about it. Want to buy? Fine!...Don't want to buy... Fine too. It's just cosmetics lol ... not something that hinders people to play the game.
  • @Draqonin ugh.. I'll just refer you to my previous comment: "...it breaks immersion, its promotes ads, it promotes silly garbage like that teddy bear mount, and its unearned gear. And anyone who says "its not your character, what do you care what I'm wearing" can respectfully GTFO. A large part of an MMORPG is decking out your character in cool gear and showing off said gear. It's the reason we have titles and trophies. We want the world to know what we have competed for, what we have achieved... not what we have bought."
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Atama said:
    " ... I don’t see a grey area ...  What is it, specifically, about buying a unique-looking cloak or horse that’s a grey area?  Grey in what way; what’s the “black” that it’s tainted by?  Pay to win?  How is it straying into that? ... "
    It is those who thinks like you is why P2W MMOs thrive ; you'll never see an MMORPG that has these redeeming features of the past  ... when there's people who thinks like you. 

    The Real Life Clothing are the only Good thing about the Store


    Santy182 said

    " ... any microtransactions could only be bad. but I have somewhat changed my mind. I now think that an optional cosmetic ... "
    outrageous, exactly what companies want you think.

    @Atama
    Not Atama said:
    The hardcore gamer is not a good target audience because it’s too small.  You don’t make that your audience if you want a successful game.
    HardCore Players is a sign of maintaining high-sub-count + RPers + Casuals. 
    Originally there was no place for Whales ... but apparently its all fine now ... despicable 

    They're all important to keep except for the whales - the Whales can drop-dead to be utterly honestly with you
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Eragale said:
    Atama said:

    I don’t see a grey area ...  What is it, specifically, about buying a unique-looking cloak or horse that’s a grey area?  Grey in what way; what’s the “black” that it’s tainted by?  Pay to win?  How is it straying into that?
    It is those who thinks like you is why P2W MMOs thrive ; you'll never see an MMORPG that has these redeeming features of past  ... when there's people who thinks like you. 
    You have no idea who you’re talking to, which is one of the dangers of being an internet warrior.  I’ve been online gaming since the 90s, I played MUDs before MMORPGs existed.  I’m as old school a gamer as you’ll find.  I played the original EQ shortly after it launched, I was even picked as a guide on the Bertox server (though I actually played on E’ci mainly).  The old school hard core gamer you’re talking about is me.  And yes I have nostalgia about those old days when you had to run naked to drag your corpse behind you while being chased by something twice your level, and if you didn’t recover your corpse you lost everything.  I remember being befuddled about “free to play” and I’ve always been disgusted by players who bought their advancement rather than earning it.

    Oh and pay to win has always been in existence.  It just used to take a different form; buying an account that had leveled characters on it, buying in-game gear and money with out-of-game cash, paying someone to powerlevel you.  It’s still bad even when it’s sanctioned by the designers.  That’s why I like that this game has no P2W.

    But anyway don’t talk about people who “think like me” because you don’t know me at all.
  • Let's not get confrontational folks :)

    I see Ashes as a fresh start to the genre, we should do the same within our Ashes community. Let's talk to people the same way we'd talk to them IRL for a change.
  • Beolupus said:
    Let's not get confrontational folks :)

    I see Ashes as a fresh start to the genre, we should do the same within our Ashes community. Let's talk to people the same way we'd talk to them IRL for a change.
    Come on, we’re all idiots for arguing about an online game that isn’t even out yet. :p
  • Beolupus said:
    Let's not get confrontational folks :)

    I see Ashes as a fresh start to the genre, we should do the same within our Ashes community. Let's talk to people the same way we'd talk to them IRL for a change.
    Which is why you told me to "respectfully GTFO" just because...? We are here to share opinions, discuss ideas, agree or disagree, but apparently it is not possible without insults.......And yet here we are spitting on each other and being deluded for a immersive piece of cloth or a jumping donkey mount the world need to see as an achievement......in a game?? Seriously?.... Well, that's some balanced immersive attitude right there.  :|
  • yes fools fight now so I can make a killing in the freehold estate industry 
  • @Draqonin haha I thought you'd bring that up. That's not "internet warrior" talk, that's just actually how I'd talk to anyone on the subject. Sorry if it came off as insulting. Just trying to convey my thoughts in a way thats constructive but not toxic.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    @Atama
    Atama said:
    " ...  I’ve been online gaming since the 90s, I played MUDs before MMORPGs existed.  I’m as old school a gamer as you’ll find.  I played the original EQ shortly after it launched, I was even picked as a guide on the Bertox server (though I actually played on E’ci mainly).  The old school hard core gamer you’re talking about is me.  And yes I have nostalgia about those old days when you had to run naked to drag your corpse behind you while being chased by something twice your level, and if you didn’t recover your corpse you lost everything.  I remember being befuddled about “free to play” and I’ve always been disgusted by players who bought their advancement rather than earning it ... "
    Then you should know all-to-well then -  an MMO is guaranteed to attract more players when Customers KNOW a Cash Shop is not already in the Game. 

    RMT ≠ MTX  , but similar

    RMT outside the Game Application is a deal made between them 
    RMT inside the Game Application is another story - it can be prevented
  • ArchivedUserArchivedUser Guest
    edited August 2018
    @SaintJ The only breath of fresh air is when microtransactions, of all kinds, are wiped from* existence
  • Beolupus said:
    @Draqonin haha I thought you'd bring that up. That's not "internet warrior" talk, that's just actually how I'd talk to anyone on the subject. Sorry if it came off as insulting. Just trying to convey my thoughts in a way thats constructive but not toxic.
    I totally agree with your input and i can totally appreciate your thoughts regarding this cash shopping feature.  :)  After all, we can all have fun with the game when it comes out.

    I'm just trying to say that to me it's more like a preference feature. I don't think cosmetics should showcase anyone's quality or merits as a player, except for introducing additional design variety. From my part, if people wanna buy a chandelier  and wear it as a hat, well...so be it LOL 

    Thing is... Everything was and is about money, hopefully developers will not do it in a destructive way.
  • Eragale said:
    @Atama
    Atama said:
    " ...  I’ve been online gaming since the 90s, I played MUDs before MMORPGs existed.  I’m as old school a gamer as you’ll find.  I played the original EQ shortly after it launched, I was even picked as a guide on the Bertox server (though I actually played on E’ci mainly).  The old school hard core gamer you’re talking about is me.  And yes I have nostalgia about those old days when you had to run naked to drag your corpse behind you while being chased by something twice your level, and if you didn’t recover your corpse you lost everything.  I remember being befuddled about “free to play” and I’ve always been disgusted by players who bought their advancement rather than earning it ... "
    Then you should know all-to-well then -  an MMO is guaranteed to attract more players when Customers KNOW a Cash Shop is not already in the Game. 

    RMT ≠ MTX  , but similar

    RMT outside the Game Application is a deal made between them 
    RMT inside the Game Application is another story - it can be prevented
    I remember when a game I loved was dying, Lord of the Rings Online.  No microtransactions, no cash shop, subscription only.  It couldn’t keep players and was on the verge of shutting down.

    They went FtP with a shop.  Not only did that keep the game open, it did better than before.

    I don’t have to like reality to accept it.  The old models don’t work.  That’s why they don’t exist.  An MMO is guaranteed to attract players when they perceive it as cheaper.  It’s a fact and it’s why the industry is what it is today.
  • Well I really need my panda mount and my penguin look alike plate armour.  If this doesn't happen I may have to join the EU server, I am sure my.com will sell me one. 😋
  • ArchivedUserArchivedUser Guest
    edited August 2018
    @Atama "I don’t have to like reality to accept it.  The old models don’t work.  That’s why they don’t exist.  An MMO is guaranteed to attract players when they perceive it as cheaper.  It’s a fact and it’s why the industry is what it is today."

    MMORPG players are attracted to non cash shop MMO's because they associated CS with P2W. Sure, there are many casual players whom will try a game if its cheap or even better, free to play. But those players tend to leave shortly after release, and only account for an initial surge.

    However, devs will build their game for this casual audience as there tends to be just a handful whom will spend obscene amounts of money via the cash shop, and we call these people whales. Thus, we have seen this trend of developers creating a great game with a shitty P2W model, cash in upon release, and the game dies shortly after.

    The cash shop doesn't promote sustainability, only short term profitability. That's why it persists despite pretty much no one liking it. And I mean.. I get it right? If we were in there shoes, and we have run the numbers, we know that our game will generate 300% more revenue if we include a cash shop upon release than its certainly hard to turn it down. But in the case of Ashes, we are actually trying to be part of an MMO we can be playing 10 years from now.

    Moreover, the idea that a MMORPG needs a cash shop just to stay afloat despite a subscription model is simply false.
  • Eragale said:
    @SaintJ The only breath of fresh air is when microtransactions, of all kinds, are wiped from* existence
    well when games are free to make and publish  then you may have no cash shops until then I will take cosmetics 
  • Beolupus said:
    @Atama "I don’t have to like reality to accept it.  The old models don’t work.  That’s why they don’t exist.  An MMO is guaranteed to attract players when they perceive it as cheaper.  It’s a fact and it’s why the industry is what it is today."

    MMORPG players are attracted to non cash shop MMO's because they associated CS with P2W. Sure, there are many casual players whom will try a game if its cheap or even better, free to play. But those players tend to leave shortly after release, and only account for an initial surge.

    However, devs will build their game for this casual audience as there tends to be just a handful whom will spend obscene amounts of money via the cash shop, and we call these people whales. Thus, we have seen this trend of developers creating a great game with a shitty P2W model, cash in upon release, and the game dies shortly after.

    The cash shop doesn't promote sustainability, only short term profitability. That's why it persists despite pretty much no one liking it. And I mean.. I get it right? If we were in there shoes, and we have run the numbers, we know that our game will generate 300% more revenue if we include a cash shop upon release than its certainly hard to turn it down. But in the case of Ashes, we are actually trying to be part of an MMO we can be playing 10 years from now.

    Moreover, the idea that a MMORPG needs a cash shop just to stay afloat despite a subscription model is simply false.
    Where are these extremely successful MMOs with huge playerbases that have no cash shops?  If players are attracted to them, what games are those?

     Yes, total P2W games tend to suck and not last long.  Generally the ones that stick around have cash shops that limit the P2W aspects.

    I never said an MMORPG needs a cash shop just to stay afloat if it has a subscription.  It’s easy to contradict a concept that nobody has said.  No, the MMORPGs who need cash shops are the ones that have to abandon the subscription model because they can’t keep customers.  They make it free to play, but since they can’t succeed without income (which is true of every enterprise ever) they need to make money somehow.  Since subscriptions won’t work, the cash shop is used.

    I already mentioned LotRO.  Other games that did this were Champions Online, The Secret World, Age of Conan, Elder Scrolls Online, DC Universe Online...  I could probably go on but I think I made my point.

    Now an interesting “hybrid” model is also common.  The Secret World (recently relaunched as Secret World Legends) is an example.  There is an in-game shop that mostly has cosmetics, has a few temporary stat boosters (not really P2W to me but others might disagree) and extra content (missions and dungeons and whole areas you can only access after buying).  Now, you buy them with “Funcom Points” (Funcom is the developer) you can get two ways.  You either buy the points directly in packages.  Or you can subscribe to a monthly fee and get an allotment of points each month.

    (Or like me you have a lifetime sub and you get the points every month without paying anything.)

    It gives you the choice to subscribe and then you pay-to-play like an old school game.  Or you play totally for free and just enjoy the content you have access to.  Or you spend money when you feel like it for the things you want.

    I like that model.  It’s not what AoC is doing but a lot of games use it now and it seems to work well.  It draws players with the lure of free play, and yet makes enough money to keep going.
  • @Atama "Where are these extremely successful MMOs with huge playerbases that have no cash shops?  If players are attracted to them, what games are those?"

    As previously mentioned, I'm referring to the old pillars of the MMORPG genre. While you may be of the mind that that is dead and gone, I don't think there has been an extremely successful MMORPG since that time, cash shop or not. And Ashes is targeting this veteran MMO audience with much of what they say.

    Also, concerning the cash shops staying afloat. I didn't mean that as a direct response to what you were saying, but more so as a counter point that cash shop is the reality that we must take for granted. We, as gamers, decide whats acceptable with our wallets.

    An MMORPG is an expensive and lengthy project. The behemoth of video game development. And in the wake of World of Warcraft's shadow, its hard to muster the confidence to develop such a game that isn't focused on quick profit to ensure the bottom line. Hence the genre has gravitated towards catering more to the casual audience (because its larger) and promoting micro transactions. From everything I've heard Steven say, it seems he is trying to take a step back from this trend and I feel that removing the cash shop is in line with those footsteps.
  • I'll say it. There is no real reason to have a cash shop if your game is good and your devs active. 1 full server would yield $1.8m annually. Thats 1 server in 1 region. If that's not enough, bump sub to $20, 33% more money.

    Now, as far as cash shops go, IS has the best model Ive heard of yet, where anything you buy is account bound.

    However my honest opinion is this. If you have an item in the cash shop, it should meet 2 conditions;

    1. The item should not affect any stats.
    2. The item should be availible in game as well.

    That's it. Very simple, very fair.

    Anything short of that is straying into a type of P2W or a cash grab imho.

    -CS
  • I think that Steven is gambling on the idea that a totally optional cash shop devoid of P2W elements will add extra revenue (which will fund further development, attract more investors, etc.) without driving away people disgusted by loot boxes and other disreputable MMO elements.  It adds without subtracting.  I don’t think there are that many people who so hate all cash shops in an MMO that it will have any effect on the success of the game.

    As long as promises are kept, of course.

    One thing I’m predicting now (so write it down if you like), this game won’t keep its subscription model forever.  I’d be surprised if it’s kept for more than two years.  I am pretty sure that it will be abandoned for more of a hybrid model.  Because I think the subscription is going to limit game growth, as it seems to inevitably do for MMOs these days.  The funding already gathered from these crowdfunding efforts along with the hype will be enough to keep it going for a while but I’m sure it will not be sustainable.

    This isn’t a hope (actually it’s more of a fear) but I’m a very experienced online gamer and I’ve seen it happen with every subscription-based online game I’ve played for at least the last 5 years, maybe closer to 10.
  • @Atama Concerning your fear, I've seen this trend and I too have this fear. The root of my arguement here is much in line with this. In order for a MMO to work as a subscription model, they need to maintain 'X' many players where 'X' is the number required to make a profit after the costs of maintenance, expansion development, and whatever debt was incurred upon initial development.

    If the game is good enough, than the population count will be high enough to sustain the sub model as the gold standard for the MMORPG has done for so many years (WoW). If the worst occurs and this game goes F2P, it will be the beginning of the end. That's when gold sellers start pouring in and things of that ilk. Therefore, I think it's imperative that the game be as attractive to as many gamers as possible. This forum is not a good representation of the players that will be turned away by a cash shop because most of us are already vested. But I assure you they exist.
  • This exact question was posed to Steven in a livestream and he answered it close to this (paraphrasing) "in the case that Ashes is not popular in the way we envision we will shut it down and rework it before ever going f2p, I am also happy if Ashes is considered niche so profit is not the main motivation."

    So tell your friends and hope for the best, cause you either getting a sub model based game with no p2w cosmetic shop, or nothing.
  • I guess we’ll see.  I think the revenue from the cash shop might help sustain the game and delay or (I doubt but still hope) prevent it from going FtP someday, rather than driving people away to hasten that fate.  But who knows, only time will tell.
  • I don´t trust anybody, time will tell if you can hold Steven Shariffs word accountable or not. When AoC is released and we can actually see the contents of the cash shop we can talk. Now this discussion is fruitless.
  • ArchivedUserArchivedUser Guest
    edited September 2018
    On the in-game shop rather than out-game UI, I agree that in-game would be much better.

    I talked once about having an in game unqiue sect specifically for the game devs, so they could do support without breaking immersion and keep in character for in game issues. No reason why these cant also be traders of the things that players trade and sell. Why not trade with the devs or dev-NPCs as easily as other players ?

    On the legitimacy of the shop+sub as a business model. You need a guaranteed income for guaranteed ongoing monthly business fees. But on top of that you also need money for R&D costs to keep improving the game and make it an even bigger draw. You could have a one off up front cost, but its a) fixed amount from everyone and b) wont last for ever. Which means you need to repeatedly add box costs of some kind for R&D.

    The alternative is to have a variable payment system that could potentially bring in more per head that the fixed amount, even though its voluntary. Voluntary being the operative word here as nothing in the shop has 'functional' value and only 'cosmetic' value. Which means it is completely removed from all other cash shop games that use the 'functional' value as pay2win in order to to make sales compulsory rather than optional by the elimination of the grind alternative.

    So you see this way we get quarterly and monthly updates at no extra cost than the sub because the voluntary shop hopefully adds enough R&D revenue.

    Are voluntary payments of what you can afford to pay not better than compulsory payments for those who may struggle ?
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