No Alpha One or Kickstarter Backer Code

ArchivedUser

Hey all,

Looking for some help because I can't find the "support" button they claim exists on the home page to put in a ticket.

I'm a Leader of Men back from when the Kickstarter campaign launched. I have yet to receive any e-mail containing my Kickstarter backer code or an Alpha One code.

Yet, I have an e-mail saying my account has been registered as a Leader of Men Kickstarter holder, but my account on the Intrepid site says no backing code has been linked.

Some help would be greatly appreciated.

Thanks in advanced.

Tribal

ArchivedUser

Bottom right of the homescreen my dude!

ArchivedUser

......or last category on home page:
https://forums.ashesofcreation.com/categories/support

ArchivedUser

Mr.C said:

......or last category on home page:
https://forums.ashesofcreation.com/categories/support

That's more for the moderator's and not for the acutal customer support team.

TribalEzri said:

Hey all,

Looking for some help because I can't find the "support" button they claim exists on the home page to put in a ticket.

I'm a Leader of Men back from when the Kickstarter campaign launched. I have yet to receive any e-mail containing my Kickstarter backer code or an Alpha One code.

Yet, I have an e-mail saying my account has been registered as a Leader of Men Kickstarter holder, but my account on the Intrepid site says no backing code has been linked.

Some help would be greatly appreciated.

Thanks in advanced.

Tribal

https://forums.ashesofcreation.com/discussion/37708/how-to-submit-a-support-ticket#latest
follow this to open up a ticket and the Customer Support team will be able to assist

ArchivedUser

Changed browsers and the "Support" icon was there. Guess, FireFox has a few issues with this site.