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Alpha registration "User not found"

ArchivedUserArchivedUser Guest
in Ashes Of Creation General Discussion
IDK whats wrong but couple weeks ago i try'd it, same problem and now again. Try'd different browser also doesn't work.

Someone got a solution?


Comments

  • ArchivedUserArchivedUser Guest
    try running the link in a private window that seems to work the best if not then

  • ArchivedUserArchivedUser Guest
    edited December 2018
    Fleelix said:
    Someone got a solution?

    Image result for funny computer problems
    I was going to suggest packing up your computer and sending it back to the manufacturer. But I feel your not there yet.

  • ArchivedUserArchivedUser Guest
    Did you register your account after the new launcher was released? There should be an email from around November about how to do that.
  • ArchivedUserArchivedUser Guest
    Bildergebnis fr tech support meme
  • ArchivedUserArchivedUser Guest
    What you need to do is hit REGISTER like you are creating a completely new account, and make a new (temporary) account to only be used for APOC.  You will use the new account for APOC for signing in.  I know this because I experienced the same thing.
  • ArchivedUserArchivedUser Guest
    So, I created the tester account and now when I try to sign in to launch the game it won't recognize my password. I decided to change my password, and still nothing. I also am not able to send in a support ticket or even contact anyone from tech support. Any suggestions? 
  • ArchivedUserArchivedUser Guest
    Fenrisulfr said:
    So, I created the tester account and now when I try to sign in to launch the game it won't recognize my password. I decided to change my password, and still nothing. I also am not able to send in a support ticket or even contact anyone from tech support. Any suggestions? 
    I would suggest waiting until the servers are up to try again. Discord is the best place to find out when this happens. 
  • ArchivedUserArchivedUser Guest
    What @Sintu said, the servers are down and nothing will work.  Should be up in about 30 min. from now.
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