Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Alpha registration "User not found"

ArchivedUserArchivedUser Guest
in Ashes Of Creation General Discussion
IDK whats wrong but couple weeks ago i try'd it, same problem and now again. Try'd different browser also doesn't work.

Someone got a solution?


Comments

  • ArchivedUserArchivedUser Guest
    try running the link in a private window that seems to work the best if not then

  • ArchivedUserArchivedUser Guest
    edited December 2018
    Fleelix said:
    Someone got a solution?

    Image result for funny computer problems
    I was going to suggest packing up your computer and sending it back to the manufacturer. But I feel your not there yet.

  • ArchivedUserArchivedUser Guest
    Did you register your account after the new launcher was released? There should be an email from around November about how to do that.
  • ArchivedUserArchivedUser Guest
    Bildergebnis fr tech support meme
  • ArchivedUserArchivedUser Guest
    What you need to do is hit REGISTER like you are creating a completely new account, and make a new (temporary) account to only be used for APOC.  You will use the new account for APOC for signing in.  I know this because I experienced the same thing.
  • ArchivedUserArchivedUser Guest
    So, I created the tester account and now when I try to sign in to launch the game it won't recognize my password. I decided to change my password, and still nothing. I also am not able to send in a support ticket or even contact anyone from tech support. Any suggestions? 
  • ArchivedUserArchivedUser Guest
    Fenrisulfr said:
    So, I created the tester account and now when I try to sign in to launch the game it won't recognize my password. I decided to change my password, and still nothing. I also am not able to send in a support ticket or even contact anyone from tech support. Any suggestions? 
    I would suggest waiting until the servers are up to try again. Discord is the best place to find out when this happens. 
  • ArchivedUserArchivedUser Guest
    What @Sintu said, the servers are down and nothing will work.  Should be up in about 30 min. from now.
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