Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Is there a process to update your account after upgrading your Kickstarter pack?

Samurai SalamanderSamurai Salamander Member, Phoenix Initiative, Royalty, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
in Support & FAQ
Just recently upgraded from braver of worlds to royalty and the only confirmation I have is the royalty pack sitting in my store inventory but everything else account wide says "braver of worlds" account.

Comments

  • XyphienXyphien Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    I'm not sure if the forums or your accounts get updated. I've been a kickstarter backer and still don't have any badges, as well as I upgraded my account a few days ago without any update either.
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  • Samson1Samson1 Member
    Make sure you guys submit a support ticket. I know customer support has been a little backed up recently with all the new faces/hype.. so it could take a little bit for them to get back to you.
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  • Samurai SalamanderSamurai Salamander Member, Phoenix Initiative, Royalty, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    yeah, i heard recently they were sending out the nda/s to sign for the testing coming up and so i made the upgrade to PI.

    guess ill just make a ticket to be safe
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there! For any folks in this thread who don't see their forum roles or badges reflected correctly after an upgrade, please go ahead and open a support ticket directly here as suggested! Samson's note above regarding queue times being a bit longer than usual lately is also true, so thank you all for your patience in the meantime <3

    I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with!
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