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Check out Alpha Two Announcements here to see the latest news on Alpha Two.
Check out general Announcements here to see the latest news on Ashes of Creation & Intrepid Studios.
To get the quickest updates regarding Alpha Two, connect your Discord and Intrepid accounts here.
Suddenly unable to stay logged in to forums
SongRune
Member, Alpha One, Alpha Two, Early Alpha Two
In the past, I was able to remain logged in to forums and generally visit throughout the day or even pick up where I left off when I went to bed. Since the recent maintenance downtime, I have been unable to remain logged in for more than about 30 minutes of inactivity.
I have one computer that has not been logged out since before the maintenance and does not have this problem but my other computer and my phone both have very relatively short session limits.
Is this specific to me? If so, what can I do to resolve it? If not, please increase the forum login session limit back closer to where it was before maintenance. Particularly for users with MFA, it's troublesome to log in on every visit, just to be able to keep track of what threads are unread.
1. It started after first recent maintenance window.
2. Before this my sessions always lasted for more than a day.
3. It has only affected devices that have been logged out at some point since maintenance.
4. I have cleared my cookies and site data several times.
5. I use Firefox.
6. All my devices (including the one that has never been logged out) are on the same sync profile.
7. Nothing else changed about my browser.
As a particularly exciting bonus, in the 3-4 minutes it took me to type this after navigating to this page, I was logged out and unable to post it...
I have one computer that has not been logged out since before the maintenance and does not have this problem but my other computer and my phone both have very relatively short session limits.
Is this specific to me? If so, what can I do to resolve it? If not, please increase the forum login session limit back closer to where it was before maintenance. Particularly for users with MFA, it's troublesome to log in on every visit, just to be able to keep track of what threads are unread.
1. It started after first recent maintenance window.
2. Before this my sessions always lasted for more than a day.
3. It has only affected devices that have been logged out at some point since maintenance.
4. I have cleared my cookies and site data several times.
5. I use Firefox.
6. All my devices (including the one that has never been logged out) are on the same sync profile.
7. Nothing else changed about my browser.
As a particularly exciting bonus, in the 3-4 minutes it took me to type this after navigating to this page, I was logged out and unable to post it...
1
This discussion has been closed.
Comments
I'm closing this thread now, but please feel free to reach out again if you have any more questions!