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i9-13900KF CPU issues.

sym123symsym123sym Member, Alpha Two
edited January 6 in General Discussion
System information
CPU: i9-13900KF
GPU: NVIDIA GeForce RTX 4060Ti
32 GB RAM.

So, I just recently learned about this project and I wanted to see what it has to offer. I get constant errors 2d8cwnuyny35.png

I am trying to troubleshoot to be able to log in. I often crash at either 5% I made it to 75% once before I crashed. I have to wonder if more in the forums have had this issue or maybe even the support team might cross this post. I would like to try and figure this out before I try to get a refund of some sort.


Comments

  • sym123symsym123sym Member, Alpha Two
    edited January 5
    The game crash will attempt to take me to this link:
    https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/frequent-crashes-in-fortnite-on-i9-13900k-kf-ks-or-i9-14900k-kf-ks-cpus-a000086852

    This does not help what so ever.


    This is also the error code that is showing as well.

    Fatal error: [File:C:\p4\rel\AOCUE5\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 378] DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 5700 Group IoStoreHash:bd32366908f2d4c5a65bb909 Group NumShaders: 1 Shader Index: 46176 Shader In-group Index: 5700 Shader Hash: 95C1F21FC99709E584199EE02727D2795DD6E277

    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    kernel32
    ntdll
  • sym123symsym123sym Member, Alpha Two
    Thanks for any help ahead of time!
  • Shamrox84Shamrox84 Member, Alpha Two
    Epic games owns Unreal 5 so that is why it tries to link to their site and its a known issues with the 13/14th gen i7/i9 processors. I had the same issues loading into Stalker 2 which runs on UE5. Update your bios on your motherboard and that should solve your problem.
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