Greetings, glorious adventurers! If you're joining in our Alpha One spot testing, please follow the steps here to see all the latest test info on our forums and Discord!
Options

D3D Crash While Flying In

geebstergeebster Member, Phoenix Initiative, Hero of the People, Kickstarter, Alpha One
edited October 2019 in Support & FAQ
I get into the game just fine, but a few seconds into flying in I always get this crash:

c8PJert.png

I am in the process of updating my graphics driver. Outside that I have no idea what may be causing this.

Comments

  • Options
    LieutenantToastLieutenantToast Member
    Hi there - that D3D error is often indicative of a DirectX error, which can typically be resolved by re-running the UE4 pre-requisite installer that comes included with your Apocalypse installer. You can find it by navigating to your Apocalypse install folder, going to the Engine > Extras > Redist > en-us folder, and re-running the "UE4PrereqSetup_x64.exe" installer.

    I'm going to go ahead and close this thread out now, but if you continue to experience any issues after following the steps above, please go ahead and open a tech support ticket directly here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
    community_management.gif
This discussion has been closed.