Error. Code: 525 - Unable to sign in to a spesific character

Hi,
I was in Halcyon dealing with some storage work, when I got the bug where items couldn't be moved. So I relogged. When I logged back in my character kept falling through the map, so I decided to relog again.
Now I get an error saying 525 when trying to login to that character.
I have tried the following to resolve the issue:
1. Restart the client.
2. Ending all related tasks in taskmanager
3. Restart PC
4. Repair game from launcher
5. Clear Cache from launcher
6. Reinstall the game from launcher
7. Relog from the website

None of these things has helped resolve the issue.
It appears to be a character only problem, as I am able to login to alternative characters.
This characters name is Arassuil, on Lotharia EU.

Please, any help our advice would be greatly appreciated!

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chasster

same issue

tkjerstad

chasster wrote: »

same issue

What were you doing before the issue started?

Found any thing to try?

chasster

My character stuck in the ground so i decide to relog. Then my character falling through the map so i relog again and get 525. I try everything like you do too and it not help.

tkjerstad

chasster wrote: »

My character stuck in the ground so i decide to relog. Then my character falling through the map so i relog again and get 525. I try everything like you do too and it not help.

Ok, so then I assume the issue is that the characters are stuck in some kind of oblivion and not able to load it properly. Hopefully a restart of the servers resolves the issue. Otherwise I am not quite sure what can fix it. But It is important that they find a solution to the endless falling problem.

tkjerstad

I've created a ticket too: 72206
The problem was not solved after a restart of the servers.

tkjerstad

2 restarts has been done, problem not solved.

verchanted

Having same issue, no fix yet

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