Do not Move this Discussion

EragaleEragale Member alpha-0-rank
edited June 2017 in Forum and Discord Help
I will not bicker between Forum Members nor Discord Members. 

Will the KickStarter Package Pricing be " deducted " from a Summer Package Pricing ?
(i.e. 550$ - 125$ ? )

or would I have to pay that Summer Package in " Full " ?

In addition, Define the two terms ... " Upgrade " & " Add-Ons " in its Entirety ; in what way are you using this word in explanation ? What do you mean ? 

What exactly do you mean by these Terms & How do they apply to the Packages ? 
In other words, would I be spending $625 in total  ? or 425$

(i.e. 550 + 125 = 625 ) |or| (550 - 125 = 425 )

And if there is a Deduction, would i have wait after the 7 - 10 Day for all accounts to be verified in the System ? Or is it individually ? If so, my account has already been linked to the E-mail from KickStarter

( For all that is Good ... do not insult my intelligence - i did read the Announcement Message )

I will only accept an Answer from either Admin or Mod. As such, if you are neither of these, pay no attention to this Post

P.S. No, I am not mad nor upset. I'm just slightly discontent  as to why there hasn't been a confirmed answer. I would be fine to at least have a reply stating ...

" We are still discussing this matter at this time " or " We are not sure " - anything is better than no answer

Comments

  • ShunexShunex Member alpha-0-rank
    Hi @Eragale . the mod team doesn't have any answers for you at this time, if you would like to send a email to cs@intrepidstudios.com they will be able to assist you futher
  • EragaleEragale Member alpha-0-rank
    Shunex said:
    Hi @Eragale . the mod team doesn't have any answers for you at this time, if you would like to send a email to cs@intrepidstudios.com they will be able to assist you futher
    Thank you very much. i am relieve. I had a feeling this would take some time because Devs are busy making the Best MMO of all time : 3

    But wasn't sure when they'd have time to at least look at forums.
    because i've considered the Braver of Worlds package for some time. but am fine with the Founders Pack
  • YavieyYaviey Guest, Blocked ✭✭✭
    edited June 2017
    Eragale said:
    I will not bicker between Forum Members nor Discord Members. 

    Will the KickStarter Package Pricing be " deducted " from a Summer Package Pricing ?
    (i.e. 550$ - 125$ ? )

    Yaviey Answer: DEDUCTED for Kickstarter Package, not Summer Package; previous Kickstarter backers will be able to choose from the original packages and add-on items from the Summer Campaign

    or would I have to pay that Summer Package in " Full " ?

    In addition, Define the two terms ... " Upgrade " & " Add-Ons " in its Entirety ; in what way are you using this word in explanation ? What do you mean ? 

    Yaviey Answer: 

    -Upgrade = upgrade from an original Kickstarter pledge to a higher Kickstarter pledge
    -Add-Ons = purchase select Summer Crowdfunding Campaign items ala carte


    What exactly do you mean by these Terms & How do they apply to the Packages ? 
    In other words, would I be spending $625 in total  ? or 425$

    (i.e. 550 + 125 = 625 ) |or| (550 - 125 = 425 )

    Yaviey Answer: (550 - 125 = 425 ); this is because you would have already been charged for the $125

    And if there is a Deduction, would i have wait after the 7 - 10 Day for all accounts to be verified in the System ? Or is it individually ? If so, my account has already been linked to the E-mail from KickStarter

    Yaviey Answer: cannot upgrade until you receive your Kickstarter code and apply it to your account; deduction is automatic after that

    ( For all that is Good ... do not insult my intelligence - i did read the Announcement Message )

    I will only accept an Answer from either Admin or Mod. As such, if you are neither of these, pay no attention to this Post

    P.S. No, I am not mad nor upset. I'm just slightly discontent  as to why there hasn't been a confirmed answer. I would be fine to at least have a reply stating ...

    " We are still discussing this matter at this time " or " We are not sure " - anything is better than no answer

    Answers in line so it was hopefully easier to read in context. <3
    Ashes of Creation Community Manager

  • YavieyYaviey Guest, Blocked ✭✭✭
    Ashes of Creation Community Manager

  • EragaleEragale Member alpha-0-rank
    edited June 2017
    @Yaviey & Mods, 

    I truely appreciate answering these questions. @Yaviey

    I just wanted to confirm something:
    In this Thread,

    ( https://forums.ashesofcreation.com/discussion/33590/summer-crowdfunding-campaign-faq/p1 ) ,

    you stated,

    " For example, if you own an $80 Early Bird of the Pioneer package, and you wish to upgrade to the Founder package, you will pay the difference from $100 to $150, not $80 to $150. "


    The Early-Bird Founder Package I choose on KickStarter was $125. But the original Pricing was $150. ( you could double check if you don't believe me )

    So would it not be:
    550 - 150 ? 

    instead of 

    550 - 125 ?

    ( I'm just asking for clarification. I'm un-fathomably glad in Clarifying me and in the Post you linked to me 

    Update: After Carefully re-reading your Thread, you also stated:

     If you own an early bird package, you will keep that early bird value while upgrading. "

    Meaning the Deduction will be based on what I initially Spent and not the Original Pricing for the Founder Package ... right ?
  • Belle-bot.exe ♡Belle-bot.exe ♡ Moderator admin

    Greetings and a warm welcome to the Ashes of Creation Community!


    Should you need assistance, please do not hesitate to message me here or in the Discord at Belle-bot.exe ♡#1421


    Make sure to take a glance at our Code of Conduct and FAQs:

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  • EragaleEragale Member alpha-0-rank
    @Belewyn
    Not necessarily, I'm still wondering why i haven't gotten my Alpha Key  :p

    Just joking. I believe so - the store seems to be working for me
  • Belle-bot.exe ♡Belle-bot.exe ♡ Moderator admin
    Eragale said:
    @Belewyn
    Not necessarily, I'm still wondering why i haven't gotten my Alpha Key  :p

    Just joking. I believe so - the store seems to be working for me
    I am glad to see it was resolved and I thank you for the patience. Please let us know if you need anything else =)

    Greetings and a warm welcome to the Ashes of Creation Community!


    Should you need assistance, please do not hesitate to message me here or in the Discord at Belle-bot.exe ♡#1421


    Make sure to take a glance at our Code of Conduct and FAQs:

    Community Guidelines & Code of Conduct

    Technical Support FAQ

    Customer Service FAQ

This discussion has been closed.