yet to get an email not really going to bother sending an email i normally never support a mmo on kickstarter only lost 25$ so not too bad.
Hahaha, yet you will bother to post? All you need to do is send an email to support and they will eventually sort you out. It isn't like you are missing time in game or unable to claim rewards you can use now. Realize they are backed up because everyone decided to flood them with "I didn't get my shit!!!!" to only get it the next day or a few hours later. So as they work through that backlog, eventually they will get to you.
All i received was the following and no other information.
Greetings glorious Pioneer!
We greatly appreciate your contribution to our Kickstarter for Ashes of Creation. With your support, we were able to make history by becoming both the fastest-funded and most-funded MMORPG in Kickstarter history. That is no small feat and we are beyond honored by your commitment in helping us achieve this.
We are currently integrating the data received from Kickstarter with our account systems. This process will take roughly 7-10 business days. In the meantime, if you haven’t already, please make an account on www.ashesofcreation.com. It will be necessary that the email address for the registered account on our website matches the email address used for your Kickstarter account.
Once our account integration process has been completed, your pledge rewards will be shown in your account on our website. Your account will also reflect the referral reward points attributed to your pledge amount. Integration of your pledge into the referral system may take additional time, but we expect to have this completed shortly after your account synchronization.
Thank you again for your tremendous support to our project, Ashes of Creation. Your generosity is helping to create one of the best MMORPGs in history. We look forward to creating many memories with you that will last for years to come.
Can a MOD please move my post or tell me where to post in regards to not getting a KS code? And yes my KS email and my Ashes Email are confirmed, and correct, and match.
I even got the KS email saying my pledge went through...here is a copy paste
Great news!
Thanks to you and 19,575 others, Ashes of Creation ~ New MMORPG by Intrepid Studios has been successfully funded. Your pledge has been charged, funds will soon be transferred to the creator, and they’ll begin working on their project.
Amount pledged $25.00
Pledge status Collected
Reward
Explorer ($25)
1 Month of game time Your name formally recognized within the games' credits. Access to in-game Chat Emoji pack - Tier 1 Additional character creation customization options - Tier 1 Unique "Explorer" forum badge Unique in-game character title "Explorer"
I just do not understand if my account is actually linked or not. Any help on how to figure this out (since search doesn't work) would be greatly appreciated. And to answer ahead of time yes I got the email, but it doesn't show anything different on my account.
Confirmed my KS Email, Emailed Intrepid properly, posted here on the forums, my email for ashes and for KS match, no response, it's been about weeks now. Is this some kind of a joke?
Mine was actually in either the promotion or spam folder of my gmail, I never received a notification of its arrival. Though you probably tried that. Hmm, wonder if they have a phone line established?
@Porterxx7 have you checked your Dashboard as indicated by @lexmax ? Have you received your email with your package code as well (check spam folders if not)? If you find that your account has not been linked, please send an email to cs@intrepidstudios.com
Comments
Have you contacted CS@Intrepidstudios.com via email? I would if you haven't.
I just sent an E-mail as well as I also did not receive a code.
Greetings glorious Pioneer!
We greatly appreciate your contribution to our Kickstarter for Ashes of Creation. With your support, we were able to make history by becoming both the fastest-funded and most-funded MMORPG in Kickstarter history. That is no small feat and we are beyond honored by your commitment in helping us achieve this.
We are currently integrating the data received from Kickstarter with our account systems. This process will take roughly 7-10 business days. In the meantime, if you haven’t already, please make an account on www.ashesofcreation.com. It will be necessary that the email address for the registered account on our website matches the email address used for your Kickstarter account.
Once our account integration process has been completed, your pledge rewards will be shown in your account on our website. Your account will also reflect the referral reward points attributed to your pledge amount. Integration of your pledge into the referral system may take additional time, but we expect to have this completed shortly after your account synchronization.
Thank you again for your tremendous support to our project, Ashes of Creation. Your generosity is helping to create one of the best MMORPGs in history. We look forward to creating many memories with you that will last for years to come.
Your friends,
The Intrepid Team
Thank you
Great news!
Thanks to you and 19,575 others, Ashes of Creation ~ New MMORPG by Intrepid Studios has been successfully funded. Your pledge has been charged, funds will soon be transferred to the creator, and they’ll begin working on their project.
Amount pledged
$25.00
Pledge status
Collected
Reward
Explorer ($25)
1 Month of game time
Your name formally recognized within the games' credits.
Access to in-game Chat Emoji pack - Tier 1
Additional character creation customization options - Tier 1
Unique "Explorer" forum badge
Unique in-game character title "Explorer"
Estimated delivery
Dec 2018
STEVEN: Please submit a ticket on the website or email cs@intrepidstudios.com with the subject line "Kickstarter Code".
https://www.ashesofcreation.com/dashboard/?idc_orders=1
cs@intrepidstudios.com
thank you,