Glorious Alpha Two Testers!

Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Backer Status

ArchivedUserArchivedUser Guest
in Forum and Discord Help
A few things have been worrying me in regards to the whole Kickstarter/Upgrade thing namely:

  • On my Dashboard despite both orders being present one is for some reason highlighted white the other is on a black theme, is this normal or is there some probelm with one of the orders ? (the highlighted one is the Founder package while the Braver of Worlds upgrade is normal on black theme)
  • On my Purchases and Orders in my account I have 3 different 'statuses' for my 3 different purchases - For a cosmetic I bought it says that it is 'Completed' - The Founder package is said to be 'Cancelled' - The Braver of Worlds upgrade is said to be 'Active'. Is this something to be worried about ?
  • Finally on my Kickstarter it still states that I have only bought the Founder Package and the Braver of Worlds upgrade has still not been updated.
I'm not really sure whether I have anything to worry about here or not but I realized that I never received my backer code for my Founder package or for the Braver of Worlds upgrade I did recently, I checked my e-mail and aside from the receipt I received I have not found any backer codes (it is possible that I did receive one for the Founder package and that I have deleted the mail, is there any way to confirm this ? but I have definately not received any codes for the recent upgrade I did).
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Comments

  • ArchivedUserArchivedUser Guest
    Please place a ticket with CS.
  • ArchivedUserArchivedUser Guest
    I already did that, just wanted to see if anyone else has/had a similar problem or is there nothing to worry about regarding this.
  • ArchivedUserArchivedUser Guest
    Seeing as there is inconsistency and variance in the purchases made, I would say yes that you would need to speak with them to determine.
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