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i9-13900KF CPU issues.

sym123symsym123sym Member, Alpha Two
edited January 6 in General Discussion
System information
CPU: i9-13900KF
GPU: NVIDIA GeForce RTX 4060Ti
32 GB RAM.

So, I just recently learned about this project and I wanted to see what it has to offer. I get constant errors 2d8cwnuyny35.png

I am trying to troubleshoot to be able to log in. I often crash at either 5% I made it to 75% once before I crashed. I have to wonder if more in the forums have had this issue or maybe even the support team might cross this post. I would like to try and figure this out before I try to get a refund of some sort.


Comments

  • sym123symsym123sym Member, Alpha Two
    edited January 5
    The game crash will attempt to take me to this link:
    https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/frequent-crashes-in-fortnite-on-i9-13900k-kf-ks-or-i9-14900k-kf-ks-cpus-a000086852

    This does not help what so ever.


    This is also the error code that is showing as well.

    Fatal error: [File:C:\p4\rel\AOCUE5\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 378] DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 5700 Group IoStoreHash:bd32366908f2d4c5a65bb909 Group NumShaders: 1 Shader Index: 46176 Shader In-group Index: 5700 Shader Hash: 95C1F21FC99709E584199EE02727D2795DD6E277

    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    kernel32
    ntdll
  • sym123symsym123sym Member, Alpha Two
    Thanks for any help ahead of time!
  • Shamrox84Shamrox84 Member, Alpha Two
    Epic games owns Unreal 5 so that is why it tries to link to their site and its a known issues with the 13/14th gen i7/i9 processors. I had the same issues loading into Stalker 2 which runs on UE5. Update your bios on your motherboard and that should solve your problem.
  • DaransilDaransil Member, Alpha Two
    I have updated my bios and this is still an issue
  • kramsalotkramsalot Member, Alpha Two
    I'm in the same boat. Updated to the BOIS that was released in December. Same error and it won't allow the game to even try to launch, it just closes down.

    Surly the devs can give us the option to continue into the game right? Other UE5 games load just fine. According to Intel the issue is fixed with the December BIOS update.
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