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Mistake purchase !
ArchivedUser
Guest
Hello i've been waiting for updade of a post about the Store but i didn't found it.
So i see the addons items for the Summer Exclusive i though it was because the upgrade wasn't fix and it was an alternative.
I bought all the summer exclusive items and i ask if it's count as backer action (to have the backer items).
I didn't found an answer so i was thinking to buy the Leader of World even if i've to pay a lot...And i was surprise to see the upgrade was fix.
Finally i've all the Summer exclusive items for nothing because i could just upgrade to Leader of Men and have them all (plus the exclusive from the package.)
It is possible to fix this mistake please ?
So i see the addons items for the Summer Exclusive i though it was because the upgrade wasn't fix and it was an alternative.
I bought all the summer exclusive items and i ask if it's count as backer action (to have the backer items).
I didn't found an answer so i was thinking to buy the Leader of World even if i've to pay a lot...And i was surprise to see the upgrade was fix.
Finally i've all the Summer exclusive items for nothing because i could just upgrade to Leader of Men and have them all (plus the exclusive from the package.)
It is possible to fix this mistake please ?
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Comments
@Diura is correct. If you could please send an email to CS@IntrepidStudios.com, explain the situation along with a copy of the purchase confirmations, a member of the IS team will assist you.
Thanks for supporting AoC
Your purchase of an upgrade from braver to leader of men would count as a single tick on the counter of summer backing towards the stretch goals. They have never come clean on whether a single big purchase of addons counts more, or if say you bought your addons one by one would each individual transaction count as a tick.
hi there just following up on this ticket was customer support able to fix this up for you?
@Maora
how about yours did yours get resolved as well?