Glorious Alpha Two Testers!
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Comments
"GPU Crash dump Triggered
AOCClient_Win64_Shipping
AOCClient_Win64_Shipping
AOCClient_Win64_Shipping
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AOCClient_Win64_Shipping
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kernel32
ntdll"
I feel like I've tried everything. Someone, please give me a solution.
i9-11900KF 3.50ghz
32GB Ram
3090GTX
SSD NVMe
Its pretty frustrating when I spend over $100 and cant even play the game. Has anyone found an actual fix for this? Or do the Devs have to provide an update with something wrong in their code?
After updating Bios, updating and rolling back GPU drivers and multiple sensor monitor applications to see what's happening at the time of crash - I still can't pinpoint what is happening at crash.
My crash event is a full system power off - no launcher error or hang. Computer off - full stop.
HW is a Ryzen7 3700x CPU, Radeon RX 5700XT GPU, and 32GB of RAM.
After some testing with settings, I have found that the crash event will not happen (at least after a full hour of playing now, finally) if I keep the game at a Fullscreen or windowed "1920x1080" resolution.
It seems that, at even high graphics level, the crash will not happen.
I have FPS locked to 30 and v-sync enabled.
However, If I play in a resolution higher of the same aspect ratio 2560x1440, even on the lowest graphics setting, I will get the crash.
If I try to run "fullscreen Windowed", it generally sets my resolution to some value - but the ratio is showing a greyed out 3840x2160 resolution - this will also crash out. My monitor native resolution is 2560x1440, so if full-screen window is using native monitor resolution, this is a condition I find fails.
So, all in all, it might be worth trying to limit the resolution to see if you can play in the mean time while intrepid finds the issue on their side.
As many have said here, I can have other AAA games at max resolution and graphics and not crash. It doesn't have pretty FPS, but it also doesn't lock up the computer.
Running OCCT stress tests on CPU/GPU/VRAM/DDR RAM, and able to stress to 80C without issue, where I never get above 75C with AoC on.
It's not a straight Power, heat, or VRAM limit issue - It seems like AOC does some spike usages that flub up some HW, which other existing games doesn't.
Hope this stop-gap helps some of you.
running a 3080 and 11th gen processor on win 11
game gets to 11/12% and he hears his gfx card fans turn off. game then loads in very slowly layer by layer and then he crashes.
The team is still investigating reports of this.
In addition to sending your logs immediately after having crashed, please also include a dxdiag file so we can better understand what's going on
Nothing yet?
CPU use is 100% during the black screen
GPU : RTX 3080
CPU : i9 9900k
RAM : 64go
Are there any steps you can take to reproduce the issue consistently?
1 - Start launcher
2 - Login to Alpha Two
3 - Click Launch Game
4 - The game window opens, but stays black for a few seconds before closing
So I can't launch the game at all since last week-end.
Tried windows 11 update from 10, bios flash, game / launcher reinstal / repair / Drivers update.
I have this bug since sunday during the last week-end of test, I remember having a crash ingame after several hours playing, with something like "not enough GPU momory" but I didn't remember it well.
I attached todays logs from both launcher + AOC folders + Dxdiag + the logs from the last time I was online last week-end, as there is a file saying "Passthrough is not supported, GL is disabled".
Fortunately the game runs well on my laptop, but looking forward to a fix !
Hope these files will help !
the problem is.. recommended ram specs are too low.... the true ram requirements for Ashes of Creation, are // minimum - 32GB duel channel 6000+ MT/S ...... I KNOW THIS BECAUSE I PLAY ON A LAPTOP WITH INTERGRATED GRAPHICS AND I had use intel arc boost to have more vram... and it helped a little bit... DUE TO UE5 GRAND WORLD RENDERING, COMMON OR OUTDATED SYSTEMS CANT HANDLE THE RENDER.................................................................................................................................................................................................................... THE SOLUTION IS ......................... HAVE 2-PART SERVERS PER SERVER, RENDER THE PLAYER NEEDED DATA ON THE RENDER REALM (NEEDED DATA ONLY) SO TO ENSURE NO CRASHES, THEN, IF ANY RENDER PROBLEMS EXIST ON THE MAIN SERVER, IT WILL ONLY BE GRAPHICAL ISSUES...................................................................................................................................................................... ............ YOURS FAITHFULLY, YUSHAODO
GPU; AMD Radeon RX 6600
CPU; AMD Ryzen 5 5600
32 GB ram
AMD driver software version 24.10.1
I have updated my Windows 11, ALL my drivers, my BIOS, and the AoC launcher, in addition to changing almost every setting of my BIOS in hopes of correcting this issue, still no change in result. My system exceeds the minimum requirements and I still have not made it past the first screen post-launch. Below is my hardware. Please help me. It's been three weeks of this. I'm very frustrated.
CPU: AMD Ryzen 7 7800X3D
MB: ASUS ROG Crosshair X670E Gene Micro ATX
RAM: CORSAIR Vengeance 32GB DDR5 6000
GRAPHICS: ASUS Dual AMD Radeon RX 6750 XT OC Edition 12GB
AMD Ryzen 9 3900XT 12-Core Processor 3.80 GHz
32,0 GB ram Corsair Dominator DDR4 3600Mhz
Fixed Page file 5GB
Windows 11 Home 23H2 22631.4460
msi 3080 suprim x
Tested on all type sof settings (low to cinematic, different resolutions, disabling/enabling dlss, etc.)
This is the same issue I've been having except i cant even get into the character select screen to be able to change the graphics settings. I was able to edit the game user settings and that at least bought me a few seconds but not enough to actually have everything load in.
I see that my CPU maxes out all its cores and then the pc shuts down. This is the only game its happening with so far
CPU: Ryzen 7 9800x3d
GPU: RTX 4080
RAM: 32GB DDR5 - 6000
Going thorugh the logs I can find "
[1125/093933.578:ERROR:gpu_init.cc(426)] Passthrough is not supported, GL is disabled";
Tracing it to the AMD and Unreal Forums this is related to the support of DX12;
(Maybe related to background changes for the upcoming lighting update? Raytracing?)
The alleged fix is to switch from DX12 to DX11, a setting for which I can not find an option in the launcher or ingame graphics settings;
Attached Logs
Hope this will help to fix this.
BR
-K
This happened to me last night. I've had a few 3 or 4 game crashes back to desktop since the A2 launch but never a hard shut down before.
Specs:
Ryzen 5900x - 6800xt - 32gb Ram - 1440p
Check on temps seemed fine so not really sure what happened.
Was playing the game fine for 45mins or so just chopping wood then my PC just hard shutdown, no error or anything just black. Wouldn't boot for a few minutes. Did reboot, haven't tried playing again but will see what happens when I do.
Have tried everything including:
Update GPU drivers
Flash Bios
Update chip drivers
Also used MSI Afterburner to throttle GPU, it worked from 11/23 to 11/29
Setting Core Clock to -50 and memory clock to -20 let me play for hours, but as of 11/30 this no longer works
Processor: Intel(R) Core(TM) i5-14600K (20 CPUs), ~3.5GHz
Memory: 32768MB RAM
Available OS Memory: 32536MB RAM
Page File: 9331MB used, 30627MB available
DirectX Version: DirectX 12
GPU: Nividia 4080 Super
UPDATE: I have now reinstalled Windows and all drivers. BIOS was reset to defaults. NO CHANGE.
Still crashes 30 seconds in. I can't change any game settings or even make a toon.
Dear god, release me from my suffering.
Windows 11
3080 TI
i9-9900k @ 3.6
32g ram
For some reason the forums preferred my alts name rather than my main.
For people running into the no-display found issue here is how to fix it.
3090's are the just in a bad spot and idk why. I ran into the no display found issue and did EVERYTHING under the sun. the ONLY fix for this is to limit my frames. I've set mine anywhere from 30-40 for the time being with zero issues. Haven't tweaked beyond that because I care not to.
4700 hz
I noticed in my case is to have nothing else opened except for the game itself, at low settings with 60 FPS cap on my native 1440p ( motion blur disabled )
My character is Xtern on Lyneth
Laptop
CPU Ryzen 9 5900HX
GPU Nvidia 3070
32GB of RAM
If you try turning off those Launcher debugs I strongly suggest you turn them off after the first crash, just in case.
%localappdata%\AOC\Saved\Crashes
I swear I looked there before, but I must have missed them as the earlier crash folders were ~5MB and the ones after turning the Launcher debug options on were 3-5 GB.
So definitely only leave those debugs on for one crash then clean them out!
If people started crashing way more than usual AFTER a patch... How exactly is it a hardware issue? lol.
The joke is it start happening after a two months since Alpha Two started and i was played without any crashes at all.
CPU - R5 5600x
GPU - RTX 3080 Palit GamingPro OC
MB - Asrock B450M Pro 4 R2
RAM - 32Gb Kingston
PSU - SuperFlower Leadex SE 1200W Platinum
Im sure that it is not the hardware bug and it cant be the hardware bug any players have on many different computer configurations.
It is the only one game that crash my computer. And only one game on UE5 with this type of issue. I playing STALKER 2 on the same engine with no issues.
No issues with any benchmarks. No issues playing hours in Cyberpunk in 4K with RTX on. etc.
Later next day January 19
The problem has been solved for me!!!
I took out the video card, cleaned all the contacts to a mirror shine, also blew and brushed the pci-e slot on the motherboard and inserted it several times, took out the power and put it back on, reassembled everything and the problem disappeared completely. For a third hour now, the game has been playing calmly in normal mode, showing me 60% cooling speed in 4K on ultras without jerks and overloads. Apparently, the fault was not the full contact in the pci-e connector, it's funny that other games were not so critical and did not crash the system.