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[Bug Hunting] GPU Crashes and Running Out of VRAM

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Comments

  • MortyMorty Member, Alpha Two
    Still can't even make a character. Crashes on 1st screen. Every time.

    "GPU Crash dump Triggered

    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    AOCClient_Win64_Shipping
    kernel32
    ntdll"

    I feel like I've tried everything. Someone, please give me a solution.
  • DirtyySauceDirtyySauce Member, Alpha Two
    Having the same problem as many here. I can play for about 5 minutes and then my monitors turn off. I can still hear game sounds, the only way to fix is to hard reset the PC.

    i9-11900KF 3.50ghz
    32GB Ram
    3090GTX
    SSD NVMe

    Its pretty frustrating when I spend over $100 and cant even play the game. Has anyone found an actual fix for this? Or do the Devs have to provide an update with something wrong in their code?
  • jamberjamber Member, Alpha Two
    I've also been plagued by many a crash.
    After updating Bios, updating and rolling back GPU drivers and multiple sensor monitor applications to see what's happening at the time of crash - I still can't pinpoint what is happening at crash.

    My crash event is a full system power off - no launcher error or hang. Computer off - full stop.
    HW is a Ryzen7 3700x CPU, Radeon RX 5700XT GPU, and 32GB of RAM.

    After some testing with settings, I have found that the crash event will not happen (at least after a full hour of playing now, finally) if I keep the game at a Fullscreen or windowed "1920x1080" resolution.
    It seems that, at even high graphics level, the crash will not happen.
    I have FPS locked to 30 and v-sync enabled.

    However, If I play in a resolution higher of the same aspect ratio 2560x1440, even on the lowest graphics setting, I will get the crash.
    If I try to run "fullscreen Windowed", it generally sets my resolution to some value - but the ratio is showing a greyed out 3840x2160 resolution - this will also crash out. My monitor native resolution is 2560x1440, so if full-screen window is using native monitor resolution, this is a condition I find fails.

    So, all in all, it might be worth trying to limit the resolution to see if you can play in the mean time while intrepid finds the issue on their side.
    As many have said here, I can have other AAA games at max resolution and graphics and not crash. It doesn't have pretty FPS, but it also doesn't lock up the computer.
    Running OCCT stress tests on CPU/GPU/VRAM/DDR RAM, and able to stress to 80C without issue, where I never get above 75C with AoC on.
    It's not a straight Power, heat, or VRAM limit issue - It seems like AOC does some spike usages that flub up some HW, which other existing games doesn't.

    Hope this stop-gap helps some of you.
  • ash816ash816 Member, Alpha Two
    edited November 17
    friend has the same issue.

    running a 3080 and 11th gen processor on win 11

    game gets to 11/12% and he hears his gfx card fans turn off. game then loads in very slowly layer by layer and then he crashes.
  • VaknarVaknar Member, Staff
    Hi all!

    The team is still investigating reports of this.

    In addition to sending your logs immediately after having crashed, please also include a dxdiag file so we can better understand what's going on <3
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