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Summer Crowdfunding Campaign FAQ *Updated 6/27*

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Comments

  • ArchivedUserArchivedUser Guest
    The last time, I saw my purchasing with a key-code from cs@ashesofcreation.com like a "Pioner". Today I can't see any.. Are you still fixing this? I don't want to worry))
  • ArchivedUserArchivedUser Guest
    I'm still a little confused on upgrading. I would like to upgrade my early bird pioneer to founder but I'm not exactly sure how to go about it. Help with this would be much obliged.
  • ArchivedUserArchivedUser Guest
    BlackBennie said:
    I'm still a little confused on upgrading. I would like to upgrade my early bird pioneer to founder but I'm not exactly sure how to go about it. Help with this would be much obliged.
    You can't upgrade yet. The upgrade function is not yet available. Make sure to keep your eyes open this week ;)
  • ArchivedUserArchivedUser Guest
    I have to say whoever designed the website and prepares the content really needs to think about the confusion they are creating.   Based on the website it is not clear at all if you can or cannot upgrade yet.

    First the store says "summer UPGRADE campaign.   If you can't upgrade it shouldn't use the word upgrade until it's ready.   The upgrade program should be clarified right up front as well.

    Secondly there's no link to access your dashboard/account/etc.   If it's there I sure can't find it.   

    I understand things are a work in progress but it wouldn't take long to make some simple corrections/improvements that would resolve a lot of the confusion around the upgrade program as well as site navigation.
  • ArchivedUserArchivedUser Guest
    I agree with @Santiago it is now harder to understand if your pledge code was activated successfully, I though my account was erased today as I did not see the code because the Dashboard link was removed. It is also very confusing how to upgrade your package or more precisely that you cannot upgrade it yet, it could be a message in the store page for those who have a KS package code added to their account.
  • ArchivedUserArchivedUser Guest
    I received my code and applied it. I got a confirmation that it worked. How do I check to see this? Where do we go to confirm our status?

  • ArchivedUserArchivedUser Guest
    https://www.ashesofcreation.com/dashboard/?idc_orders=1
    take a look in there to see if it was applied :smile:

  • ArchivedUserArchivedUser Guest
    Thank you. I would like to make the suggestion that someone place a clickable under our profiles that takes us there.

  • ArchivedUserArchivedUser Guest
    Warphan said:
    Thank you. I would like to make the suggestion that someone place a clickable under our profiles that takes us there.

    yep that's on the web-teams to do list :smile:

  • ArchivedUserArchivedUser Guest
    Shunex said:
    https://www.ashesofcreation.com/dashboard/?idc_orders=1
    take a look in there to see if it was applied :smile:

    Thanks!
  • ArchivedUserArchivedUser Guest
    In June I bought the Pioneer-pack here at this page. With the link to dashbord I saw my pack.
    If I use this link now, I also can see the dashboard, but no pack inside. Its empty ?!
  • ArchivedUserArchivedUser Guest
    Hi Today I purchased the Pioneer pack, but as other people have mentioned above I see not record of it in my profile or within the profile tab. The only receipt I have received is my paypal one and nothing from Intrepid.  Is there anyway to confirm that my order has actually been placed?

    Thanks
  • ArchivedUserArchivedUser Guest
    Hi, interested in backing the game. If I pledge now, do I also get the exclusive rewards/perks of the kickstarter campaign? Like dyes, barding etc. 
  • ArchivedUserArchivedUser Guest
    Likealaser said:
    Hi, interested in backing the game. If I pledge now, do I also get the exclusive rewards/perks of the kickstarter campaign? Like dyes, barding etc. 
    Nope, you would only get the summer exclusives.  Summer exclusives look to be more rare though at the moment with only 1600 or so backers for it.
  • ArchivedUserArchivedUser Guest
    l
  • ArchivedUserArchivedUser Guest
    I think it's excellent to see the community being listened to - especially at this early stage of development. Nothing creates a stronger bond between a group of people and a game, especially an MMO, like a close dialogue between the community and the developers. 

    Please keep this going as even though the community can sometimes be irate and passionate about things - just knowing you're listening and care can help make people who love your game feel especially valued. 

    <3<3
  • ArchivedUserArchivedUser Guest
    Plan to do another Crowdfunding Campaign ? Or we can always buy kickstarter?
  • ArchivedUserArchivedUser Guest
    edited July 2017
    Will Gems be part of the in-game Currency ? If not, have you considered it ?

    ( please not Cash Shop Currency )

    EDIT: Wrong Thread  :D:D
  • ArchivedUserArchivedUser Guest
    ks is done  now its summer time  buy in  was still going on earlier to day  as i just upgraded my ks  to founder  so i get alpha access   :) 
  • ArchivedUserArchivedUser Guest
    wildarms2 said:
    ks is done  now its summer time  buy in  was still going on earlier to day  as i just upgraded my ks  to founder  so i get alpha access   :) 
    Only KS backers can upgrade, the summer sale is over for new people.
  • ArchivedUserArchivedUser Guest
    J4y said:
    The last time, I saw my purchasing with a key-code from cs@ashesofcreation.com like a "Pioner". Today I can't see any.. Are you still fixing this? I don't want to worry))
    CrazySpaceGirl said:
    Hi Today I purchased the Pioneer pack, but as other people have mentioned above I see not record of it in my profile or within the profile tab. The only receipt I have received is my paypal one and nothing from Intrepid.  Is there anyway to confirm that my order has actually been placed?

    Thanks

    Shunex said:
    https://www.ashesofcreation.com/dashboard/?idc_orders=1
    take a look in there to see if it was applied :smile:

    I didn't receive a key either but my order still shows up at this link.
  • ArchivedUserArchivedUser Guest
    J4y said:
    The last time, I saw my purchasing with a key-code from cs@ashesofcreation.com like a "Pioner". Today I can't see any.. Are you still fixing this? I don't want to worry))
    CrazySpaceGirl said:
    Hi Today I purchased the Pioneer pack, but as other people have mentioned above I see not record of it in my profile or within the profile tab. The only receipt I have received is my paypal one and nothing from Intrepid.  Is there anyway to confirm that my order has actually been placed?

    Thanks

    Shunex said:
    https://www.ashesofcreation.com/dashboard/?idc_orders=1
    take a look in there to see if it was applied :smile:

    I didn't receive a key either but my order still shows up at the link that Shunex gave.
  • ArchivedUserArchivedUser Guest
    J4y said:
    The last time, I saw my purchasing with a key-code from cs@ashesofcreation.com like a "Pioner". Today I can't see any.. Are you still fixing this? I don't want to worry))
    CrazySpaceGirl said:
    Hi Today I purchased the Pioneer pack, but as other people have mentioned above I see not record of it in my profile or within the profile tab. The only receipt I have received is my paypal one and nothing from Intrepid.  Is there anyway to confirm that my order has actually been placed?

    Thanks

    Shunex said:
    https://www.ashesofcreation.com/dashboard/?idc_orders=1
    take a look in there to see if it was applied :smile:

    I didn't receive a key either but my order still shows up at the link that Shunex gave.
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