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About the partnership with My.com...

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Comments

  • Nefelia said:
    DueyBear said:
    As for Revelation Online, it is Chinese, so it was built from the ground up for wallet warriors.
      That is one fact that a lot of the people opposed to My.com seem to be missing. Living in China, I am very much aware of the role prestige plays in daily life here, as well as the role money plays in achieving said prestige. It is little wonder that a Chinese game would have a P2W system at its core. It is not like RO was created non-P2W, only to be transformed into a P2W game by My.com.

    I'm not interested in defending My.com, but I am interested in informed, factual, and nuanced criticism of the publisher. So far I am only seeing hear-say and poorly informed rants.

    Edit:  I do want to add that I do sympathize with the European player base. I've got my own issues with Trion over their handling of Rift and ArcheAge, and am more than aware of the epic mess that is EA.

    I'm sure that My.com's poor reputation is well-earned, but I do not feel that the discussion is well served by ranting and raving.

    I've already expressed my preference for AoC being self-published in Europe. If we can work as a community to make that happen (and let Steven know that quality is far, far, far more important than meeting a 2019 release date), then let's do so without the shrill reactions.

    If that is not possible, then let's work as a community to ensure that the integrity of AoC will be well-protected from any potential predation by My.com.

    Most of you love the game as it is being developed, and would love to see it prosper. So... let's calm the **** down and discuss the issue like the adults we all are.
    True but it seems the biggest problem with my.com is not the p2w but the fact that their customer service is shit and many people have had their accounts hacked and stolen. All we can do now is wait and see how it all turns out :3
  • From what I've read and been told over the last 24 hours I really do not think P2W is going to be an issue. I do however believe that CS and PR implications of being published by my.com are real concerns which I'm not convinced have been dealt with yet. However, what other than words are we going to get before launch? A point is going to come where we have to trust Intrepid(my.com by association) know what they're doing?
  • google translator

    believe those who live in Russia, I played 90% of the games from mail.ru / My.com. they are greedy they do not care about the opinion of the players, they always have p2w and lags in their games, for negative comments on the forum you can get a ban in the game, they have ruined a lot of good games: Allods, Perfect World, Revelation, Believe players from another country,, they only need our money and they do not care about everything else

    ask any player from the CIS countries they all tell you that mail.ru / My.com is a bad publisher
  • I find this funny that the week i was considering upgrading my KS of WoO to BoW for Alpha 1 this happened.....

    I wanted to ask....has Intrepid Studios responded to players concerns yet about this decision? I am not talking about the poor attempt of having My.com write a typical company ethics post in the discord but instead actually creating a community response post or announce an upcoming Q&A about the decision?

    I am an NA player but have had my own experience with My.com all of it negative. With revelations and Skyforge all I have seen are scummy monetary practices that heavily effect who is successful in game. My worry is that if they allowed My.com to handle EU then to simplify management they would be given NA as well. I really want to hear a thorough explanations from the studios as to why this decision was made.
  • Silaven said:
    but instead actually creating a community response post or announce an upcoming Q&A about the decision?
    The Q&A already happened: https://www.youtube.com/watch?v=jFgVa3n3Olk
    He did his best to resolve all doubt, which of course is a tough task to accomplish under these circumstances.
  • c0ug4r said:
    Silaven said:
    but instead actually creating a community response post or announce an upcoming Q&A about the decision?
    The Q&A already happened: https://www.youtube.com/watch?v=jFgVa3n3Olk
    He did his best to resolve all doubt, which of course is a tough task to accomplish under these circumstances.
    Thanks! this is what I was looking. I would have thought it weird if they hadn't done so lol
  • nagash said:
    Well this is all excellent news!
    Now all the European friends I've made here in the forums will play on the same NA servers with me! Huzzah!

    All joking aside, its still early in development here and things can change. 
    When Conan Exiles started in Early Access, they announced a server partnership with PingPerfect. 
    But when that relationship didn't work out for them, they switched to a different company.  
    But all that being said, I hope this works out for the European community....
    Thats the only good thing to come out of today
    I was just thinking the same thing...I would love to play with EU players, especially considering this game is heavily pvp focused. Having crews in the same guild but in different time zones is helpful. 
  • nagash said:
    Well this is all excellent news!
    Now all the European friends I've made here in the forums will play on the same NA servers with me! Huzzah!

    All joking aside, its still early in development here and things can change. 
    When Conan Exiles started in Early Access, they announced a server partnership with PingPerfect. 
    But when that relationship didn't work out for them, they switched to a different company.  
    But all that being said, I hope this works out for the European community....
    Thats the only good thing to come out of today
    I was just thinking the same thing...I would love to play with EU players, especially considering this game is heavily pvp focused. Having crews in the same guild but in different time zones is helpful. 
  • That is indeed very very bad news for us players

    I'm a player too...who's had bad experiences with My.com.

    And that is with the tank game Armored Warfare

    Once it was a joint project of Obsidian and My.com.

    Until the moment My.com wanted to develop the game on its own.

    From that point on the game got worse and worse...and lost a lot of players.

    But still, it doesn't prevent My.com from....regularly offering new tanks for real money every month.

    And unfortunately there are still players...who are so stupid....to let you milk like a cow.

    So it is....in my eyes...only a matter of time..until My.com gets the sole power...and makes the game here a pure p2w game.

    I am therefore strongly at the superior.....whether I demand my money back.

    Because I don't agree with this publisher at all.

    Translated with www.DeepL.com/Translator

  • That is indeed very very bad news for us players

    I'm a player too...who's had bad experiences with My.com.

    And that is with the tank game Armored Warfare

    Once it was a joint project of Obsidian and My.com.

    Until the moment My.com wanted to develop the game on its own.

    From that point on the game got worse and worse...and lost a lot of players.

    But still, it doesn't prevent My.com from....regularly offering new tanks for real money every month.

    And unfortunately there are still players...who are so stupid....to let you milk like a cow.

    So it is....in my eyes...only a matter of time..until My.com gets the sole power...and makes the game here a pure p2w game.

    I am therefore strongly at the superior.....whether I demand my money back.

    Because I don't agree with this publisher at all.

    Translated with www.DeepL.com/Translator

  • In the last few months I did not really participate in the AoC discussions, but I feel that I need to say something to the my.com topic.
    I was here from the very start, I have supported Intrepid with over 2k$ and got a few KS packages for me and my mates.
    What Steven told us about the game and the plans what the game tries to be, it made me very exited. This was going to be best MMORPG by far that I wanted to play... and believe me, I had my shares of MMORPGs. It had almost everything that I have desired. I had the feeling, that I can get back to the time where I was playing Lineage2 with my buddies and everything was fun.
    But this recent news about the my.com partnership made me very sad, afraid and disappointed. Sure, Intrepid says that My.com had it's issues but now they are trying to change, and they share the same vision and understanding as Intrepid. Well anyone can say that, but experience shows otherwise. I really hope that Intrepid will change their mind about this publishing choice, because I have a feeling that if My.com stays then it will probably be a nightmare for us EU players (lag, server issues, bad quality, bad customer service).
    So my question to @IntrepidStudios :
    Do you guys have a backup plan, when the partnership with my.com will fail? I hope you don't plan to abandon your EU players when that time comes.
  • In the last few months I did not really participate in the AoC discussions, but I feel that I need to say something to the my.com topic.
    I was here from the very start, I have supported Intrepid with over 2k$ and got a few KS packages for me and my mates.
    What Steven told us about the game and the plans what the game tries to be, it made me very exited. This was going to be best MMORPG by far that I wanted to play... and believe me, I had my shares of MMORPGs. It had almost everything that I have desired. I had the feeling, that I can get back to the time where I was playing Lineage2 with my buddies and everything was fun.
    But this recent news about the my.com partnership made me very sad, afraid and disappointed. Sure, Intrepid says that My.com had it's issues but now they are trying to change, and they share the same vision and understanding as Intrepid. Well anyone can say that, but experience shows otherwise. I really hope that Intrepid will change their mind about this publishing choice, because I have a feeling that if My.com stays then it will probably be a nightmare for us EU players (lag, server issues, bad quality, bad customer service).
    So my question to @IntrepidStudios :
    Do you guys have a backup plan, when the partnership with my.com will fail? I hope you don't plan to abandon your EU players when that time comes.
  • One of my biggest worries about this whole my.com thing is region locking. Since I play from south africa...will we be excluded with region locking? They can't even answer that right now.
  • Draco_RSA said:
    One of my biggest worries about this whole my.com thing is region locking. Since I play from south africa...will we be excluded with region locking? They can't even answer that right now.
    Sounds promising?
  • To address those who who are miffed by the shock and disappointment by many over this decision, please consider the following: I still would like to know why he said it'd be self-published, yet has made a U-turn on that. I've seen this many times before, and it's turned out to be troubling every single time (several of those from My.com, actually). There's an old adage: Fool me once, shame on you; fool me twice, shame on me.
  • I want them to publish the game, not my.com. I feel more and more disappointed by the day and I am starting to lose faith in this whole project because of it. I wish Steven asked for our opinion on this and I feel he wasn't exactly transparent with us. I hope he's going to have a talk with my.com and change his plans.. Although I am afraid it's too late.

    I think a lot of the EU community would not have backed this game if we knew it would be published by My.com

    The best thing they can do is Publish the game themselves even if it takes longer before the release. I feel he's trying to convince us that this is a good thing which it's not. Why should we be excluded from having IS as a publisher?

  • Yeah really concerning especially since the last game I looked forward to was Revelations Online xD if I can iI will roll NA too if these guys are the publishers :3
    It seems to be a really, really questionably decision.  The very best thing that can happen is NOTHIING that the player base will notice...…..

    With their track record it just seems like there had to be a better choice.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    I still would like to know why he said it'd be self-published, yet has made a U-turn on that.
    That was the first thing Steven addressed in yesterday's Q&A on Discord:
    So it's all about a simultaneous launch before 2020. At least that's what he told us.

    indiscora said:
    The best thing they can do is Publish the game themselves even if it takes longer before the release.
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.

    Edit: Quoted the wrong part from indiscora :o
  • I'm just hoping that AoC improves My.com's reputation by being a good game they publish, rather than My.com ruining AoC's reputation by being a bad publisher.

    I'm holding out hope that part of My.com's bad rep is from having bad games that were run very poorly.  It's like going to a retail store that carries bad products, but they start selling a product you've heard good things about.  The retailer won't necessarily ruin the product that they're selling.

    Customer service and reliability is another matter though.  That's all on them.  Hopefully if AoC is a big success, if My.com underperforms then maybe IS can hold their feet to the fire and make them shape up, or pull out and go with another publisher.
  • c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    maybe that could be it, but regardless I wish they were more open to us about it. Now they just drop this bomb on us, I think they should have asked the community about it and tell us their options in regards to publishing
  • indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
  • Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    That may be, yet that doesn't mean those who put their hard earned cash, and trust, into statements like "it will be self published" should simply overlook a u-turn of that magnitude. I posted not long ago about skins being reintroduced recently, and there seemed to be a prevailing opinion that doing so would be breaking a promise of exclusivity. This, in my opinion, is far worse, and anyone who would be concerned about IS sticking to their word over cosmetics ought to evaluate a U-turn that arguably has greater potential repercussions. 
  • Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    They were supposed to tell us about any publishing changes (was said on Discord by Steven) first but instead we heard it from a 3rd party site 5 months after discussions started.. I wouldn't call that transparency.
  • Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    That may be, yet that doesn't mean those who put their hard earned cash, and trust, into statements like "it will be self published" should simply overlook a u-turn of that magnitude.
    I've never advocated that they should. Remember that I am one of those people too. However, it is done, and we're all going to have to make individual decisions about where we go from here.
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    They were supposed to tell us about any publishing changes (was said on Discord by Steven) first but instead we heard it from a 3rd party site 5 months after discussions started.. I wouldn't call that transparency.
    Fair enough, but like I said, I doubt any other company would've even given you that discussion in the first place. There'd be unhappy folks whoever the publisher would've been if not Intrepid. Self-publishing would've been the best scenario imo.  

  • Kratz said:
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    That may be, yet that doesn't mean those who put their hard earned cash, and trust, into statements like "it will be self published" should simply overlook a u-turn of that magnitude.
    I've never advocated that they should. Remember that I am one of those people too. However, it is done, and we're all going to have to make individual decisions about where we go from here.
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    They were supposed to tell us about any publishing changes (was said on Discord by Steven) first but instead we heard it from a 3rd party site 5 months after discussions started.. I wouldn't call that transparency.
    Fair enough, but like I said, I doubt any other company would've even given you that discussion in the first place. There'd be unhappy folks whoever the publisher would've been if not Intrepid. Self-publishing would've been the best scenario imo.  

    We can sadly never know how the outcome would've been with a different publisher. What we can know is that we've lost a few content creators in the 5-10k+ reach and this deal will most likely turn off potential customers because the game is now being associated with my.com. This will lead to revenue loss and that will lead to less development funds for future content. Not to mention the trust that's been lost by many within and outside the community.
  • Kratz said:
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    That may be, yet that doesn't mean those who put their hard earned cash, and trust, into statements like "it will be self published" should simply overlook a u-turn of that magnitude.
    I've never advocated that they should. Remember that I am one of those people too. However, it is done, and we're all going to have to make individual decisions about where we go from here.
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    They were supposed to tell us about any publishing changes (was said on Discord by Steven) first but instead we heard it from a 3rd party site 5 months after discussions started.. I wouldn't call that transparency.
    Fair enough, but like I said, I doubt any other company would've even given you that discussion in the first place. There'd be unhappy folks whoever the publisher would've been if not Intrepid. Self-publishing would've been the best scenario imo.  

    What we can know is that we've lost a few content creators in the 5-10k+ reach and this deal will most likely turn off potential customers because the game is now being associated with my.com. This will lead to revenue loss and that will lead to less development funds for future content. Not to mention the trust that's been lost by many within and outside the community.
    I've stated this multiple times by now but I fear you're absolutely correct.
  • Silaven said:
    I really want to hear a thorough explanations from the studios as to why this decision was made.
    indiscora said:
     Why should we be excluded from having IS as a publisher?

    I'm speculating here, but I believe that the GDPR law may be part of the issue - either directly or indirectly.

    We've seen a lot of smaller companies (social media, game developers, and others involved in date-transfer) leave the EU market due to this law. Even the largest companies with tremendous resources and teams of lawyers were unable to fully prepare for this law and have been hit with lawsuits as a result.

    I'd be interested in hearing from Steven whether GDPR had any impact on his decision to go with a publisher for Europe, or whether the reasoning was completely due to his desire for a timely release.
  • I'm not a lawyer, and obviously am not privy to the contract that was agreed. If there is any way to reverse this decision, I do hope that is something IS will consider.
    I'm sure there may be penalties involved, but I doubt they'd be as harmful as sticking with My.com in the long run.
  • All we can really do now is wait and see what happens.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Kratz said:
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    That may be, yet that doesn't mean those who put their hard earned cash, and trust, into statements like "it will be self published" should simply overlook a u-turn of that magnitude.
    I've never advocated that they should. Remember that I am one of those people too. However, it is done, and we're all going to have to make individual decisions about where we go from here.
    Kratz said:
    indiscora said:
    c0ug4r said:
    Thing is we don't know if Intrepid could've done it even with a delay on EU release. It may have also been due to legal hurdles which no amount of time could have solved.
    I think they should have asked the community about it and tell us their options in regards to publishing
    With all due respect, I don't think any developer would have done that. Intrepid are one of the most transparent companies I've come across.  
    They were supposed to tell us about any publishing changes (was said on Discord by Steven) first but instead we heard it from a 3rd party site 5 months after discussions started.. I wouldn't call that transparency.
    Fair enough, but like I said, I doubt any other company would've even given you that discussion in the first place. There'd be unhappy folks whoever the publisher would've been if not Intrepid. Self-publishing would've been the best scenario imo.  

    We can sadly never know how the outcome would've been with a different publisher. What we can know is that we've lost a few content creators in the 5-10k+ reach and this deal will most likely turn off potential customers because the game is now being associated with my.com. This will lead to revenue loss and that will lead to less development funds for future content. Not to mention the trust that's been lost by many within and outside the community.
    This actually happened? Are there posts about content creators leaving?  cause that is a lot of money to be dropping, and I didn't hear of any refund process...
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