Glorious Alpha Two Testers!
Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
Comments
I think the customer support responding appropriately to reports is actually the simplest and best way to accomplish proper moderation. Personally I'm against players being able to have too much power in policing other players. Such systems are easily at risk of being exploited - especially if it's visible to the player. And, if you simply just try to punish exploiters... that's just another thing to have to moderate.
Having things working discretely in the background is alright, for example if so many players ignore someone in chat there could be an automatic temporary chat ban and/or flag of that person. This would mainly serve to quickly handle potential gold spammers - as I'm sure tons of players would just automatically ignore them. However, make the number big enough that large guilds can't systematically try to get someone chat banned - or maybe even check if the reporters are all from the same guild.
As for toxic chat it depends on the games terms of service and/or user agreement really. For example FF14 has the policy against "illegal activity" which includes "defamation, harassment, and fraud." They also state that profanity is prohibited, but the game is rated 13+. If someone is reported for these offenses and the situation is handled properly then it still empowers the players to do something about the toxic behavior. Don't need to moderate chat constantly just follow up on player reports and take the cases seriously. Truly toxic people will get slapped on the hand and then they'll cut the crap.
So have a Troll button. If a person gets x amount of hits he turns into a real Troll and gets hunted dead.
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Some great Ideas
Definitely no limit to ignore list is great and purge button.
For market I think inflated price on items you sell is much better than not allowing them to purchase. If a troll get's ignored by a lot of people the person will find them self spending a lot of money.
Crusaders of Light had an interesting system of charging game currency for the main Channel. This kept the main channel from being flooded too much. It was only used in the main channel. Could make the fee not outrageous so people could chat it in but maybe not spend all day there or suffer the price. People could carry conversations that could be private to a private chat, instead of bogging down the main chat.
Parental Censor password protected function is a must.
Private Channel that could be used by friends to coordinate with each other in game. The ability to create a private channel where people could be invited. Could be a nice way for like minded people to communicate with each other.
Chat Trolls that could be turned into real trolls.
Pooka has spoken.
I agree completely, but there are always snowflakes.
Pooka wants to know if the skin barely still attached counts.
Pooka wants to know if the skin barely still attached counts.
There will always be negativity, terrible team members can annoy a team leader for example.
Toxic cummunities will spawn when people go unregulated but just some simple moderation will increase the quality of the game. There has to be a limit somewhere I guess it is up to IS to decide how much moderation is required.
In game stick and carrot rather than a million rules.
You normally find when the boot is on the other foot...people swiftly begin to appreciate beneficial and detrimental actions.
Some have already suggested such in this thread and I agree.
Someone griefing noobs, send all the NPC to perma grief them.
Game will get tedious when they can do nothing but defend themselves where ever they are, when ever the time, whatever they are in the middle of.
If people want to create a hellish environment for others, then create their very own perfect hell to suffer in.
its the player, so, first, the action must be against the player and not the caracter.
so, no ignore to the caracter, its to the whole account.
The troll button is a good idea, really and I think it could be easy to avoid abuse : all report comming from a same guild count as 1 report only. That reduce the risk of collusion.
the sentence, must not be automatic, but reviewed by a moderator.
Using the npc to enforce it is a good idea. nobody like trash talker.
also would it work if the mods\ Admin on the forums have some sort of power? They can send Emails to the Game development on any concern we can wright to them personally here but we need screen shot or proof to Ban some one.