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Issues with referral program / referrals link

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Comments

  • ArchivedUserArchivedUser Guest
    Would anybody at all have feedback on this issue? Myself I will continue spreading the good word on Ashes regardless, but others may be very turned off by a possible referral bug such as this. @Yaviey
  • ArchivedUserArchivedUser Guest
    edited July 2017
    Do the Referreals give us our Bonus already wen the buy a june backer? And Work IT already to Show in the Statistik in someone bought ? Cause i senden the link to a friend He bought a pack but all my referrals Show 0 $ .
  • ArchivedUserArchivedUser Guest
    edited July 2017
    And i got 5 referrals but only 2 unique links what that means? Only the unique links Work as referrals or all?
  • ArchivedUserArchivedUser Guest
    I've been sending my referral link everywhere! What does the "converted" tab mean?

  • ArchivedUserArchivedUser Guest
    edited July 2017
    For many of my referrals (well over 50 of them) i tracked with the users when they used my link to see which they were on the list of referrals (shown as Ultimate xxx). Those same people purchased and linked kickstarter packages to their accounts, well over 40-50 of them. However on my account page, it only shows 4 people more recently having applied credits to their account.

    For example, i know about 14 of the specific referrals on this list, who have already applied their KS code to their account: 


    Is this process manual or is this a known issue?

    tl;dr i have "a lot" of referrals who have linked KS packages, but it has not shown on my own account page. Still showing 0.00 and "Ultimate xx" for them, even though I know which ones are which, especially on the first 2-3 pages (and majority have applied codes).


  • ArchivedUserArchivedUser Guest
    Hi, @Freelancer
    please contact cs@intrepidstudios.com for help regarding the referral system :smile:

  • ArchivedUserArchivedUser Guest
    edited July 2017
    I don't receive any notification about new referrals or changes in my profile about referral system. Is working? 
    I have checked: "Enable New Referral Notifications" in:
    https://www.ashesofcreation.com/refer/?tab=settings

    Thanks 
  • ArchivedUserArchivedUser Guest
    The thing is, even if it did, you wouldn't see the difference until the game goes live right? Or I might have missed something.
    But this would explain why nothing change from the ordinary.
  • ArchivedUserArchivedUser Guest
    everything works
  • ArchivedUserArchivedUser Guest
    This is Waysm said:
    The thing is, even if it did, you wouldn't see the difference until the game goes live right? Or I might have missed something.
    But this would explain why nothing change from the ordinary.

    This not true, becouse I have changes in my referrals with new referral page. For example, if you have new unpaid earnings or new referral in your list, etc... 

    I think that the notification system now is not working...
  • ArchivedUserArchivedUser Guest
    czybo said:
    everything works
    Are you received some notification?
  • ArchivedUserArchivedUser Guest
    JaPeMo said:
    czybo said:
    everything works
    Are you received some notification?

    I not so long ago on this resource , but no error was seen , all messages come to my mail




  • ArchivedUserArchivedUser Guest
    Could you copy some referral notification email to see how is? 
  • ArchivedUserArchivedUser Guest
    now I'm a little busy , sorry. But notifications on my Gmail came :/:/:/
  • ArchivedUserArchivedUser Guest
    czybo said:
    now I'm a little busy , sorry. But notifications on my Gmail came :/:/:/

    Mee too received notifications from Intrepid but nothing about referral system... I ask about this...
  • ArchivedUserArchivedUser Guest
    JaPeMo said:
    czybo said:
    now I'm a little busy , sorry. But notifications on my Gmail came :/:/:/

    Mee too received notifications from Intrepid but nothing about referral system... I ask about this...
    ahh , I understand , then I will not received
  • ArchivedUserArchivedUser Guest
    edited July 2017
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ
  • ArchivedUserArchivedUser Guest
    Diura said:
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ

    u need website for Ashes of Creation)
    i have 182 refer and 674 visit
  • ArchivedUserArchivedUser Guest
    Dreamer said:
    Diura said:
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ

    u need website for Ashes of Creation)
    i have 182 refer and 674 visit
    But you have some confirmed? 
  • ArchivedUserArchivedUser Guest
    JaPeMo said:
    Dreamer said:
    Diura said:
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ

    u need website for Ashes of Creation)
    i have 182 refer and 674 visit
    But you have some confirmed? 

    https://ashesofcreation.ru/ website in Russia/Ukraine

  • ArchivedUserArchivedUser Guest
    I do not receive a notification for refer... But i turn on notification in my settings(



  • ArchivedUserArchivedUser Guest
    Dreamer said:
    Diura said:
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ

    u need website for Ashes of Creation)
    i have 182 refer and 674 visit
    I'm not talented enough to do that but well done bringing in the players!
  • ArchivedUserArchivedUser Guest
    edited July 2017
    Diura said:
    Dreamer said:
    Diura said:
    I'm still waiting for my first successful referral xD So I can't tell If it's working or not :(
    42 visits and 0 converted QQ

    u need website for Ashes of Creation)
    i have 182 refer and 674 visit
    I'm not talented enough to do that but well done bringing in the players!

    thx u) u too can make site on wordpress (CMS) is easily
  • ArchivedUserArchivedUser Guest
    Still waiting on a reply from them. We have been able to find others with the same problem. Anyone who immediately applied their code the day the codes were sent, or shortly after, are not showing on the backend referral system. Anyone who applied a code within the last week however, shows just fine.
  • ArchivedUserArchivedUser Guest
    Step by step... Me too and a lot of people have same problem.

    Now IS are working in solve issues with shop with KS and Summer Campaign acounts and rewards. 

    If this doesnt work right, all referral will be wrongs...

    The referrals have time to release to solve issues and problems. 

    Regards  ;)
  • ArchivedUserArchivedUser Guest
    Gkaruk The referral tracking has now been resolved. Can you please confirm that you are now seeing all appropriate referrals.

    thanks,

  • ArchivedUserArchivedUser Guest
    edited July 2017
    Freelancer said:
    Still waiting on a reply from them. We have been able to find others with the same problem. Anyone who immediately applied their code the day the codes were sent, or shortly after, are not showing on the backend referral system. Anyone who applied a code within the last week however, shows just fine.
    @Freelancer this issue should now be resolved. Can you confirm prior to me closing this thread as resolved.
    Many thanks sir,
  • ArchivedUserArchivedUser Guest
    Hi there where you able to get your friends signed up?
  • ArchivedUserArchivedUser Guest
    hi there, was your problem resolved?
  • ArchivedUserArchivedUser Guest
    hi there, was your problem all sorted now?
This discussion has been closed.